As an Analyst in the Client Reporting Team, you will be part of the team to focus on establishing and producing consistent client communication reports and documents. You will ensure a high and consistent standard of quality deliverables to our clients. You will help drive our client satisfaction and a consistent client experience, in close partnership with all of our internal stakeholders.
Job responsibilities
- Consolidate the book of work from various internal partners including: Marketing, Investment Specialists, Operations, and Client Services into a centralized Center of Excellence for Reporting and Publishing
- Participate in automation project
- Drive efficiencies wherever possible
- Structure proper documentation on an ongoing basis
- Partner with key regional stakeholders, including Investment Desks, Technology, PAG, Marketing and Operations
Required qualifications, capabilities, and skills
- Excellent writing skills in English; fluent spoken English
- Excellent writing skills in Japanese; fluent spoken Japanese
- Sensitivity to different cultures and working styles; ability to navigate seamlessly both across countries within APAC, and with the wider global organization
- Confidence to work directly with stakeholders at all levels
- Outstanding accuracy and attention to detail; strong numeracy
- Ability to work under pressure, and with flexibility, to meet tight deadlines
- Microsoft Word, PowerPoint, Excel and Outlook skills (intermediate/advanced)
- University degree
Preferred qualifications, capabilities, and skills
- Prior experience of writing or participating in the Client and Fund Reporting processes is a plus
- Experience managing large data sets a plus
- Experience or ability to automate work processes using AI solutions such as Python or Alteryx is a plus.