EXPECTATIONS AND TASKS
In your role as a Global Operational Supplier Specialist, you contribute significantly to ensuring an efficient and well-orchestrated supplier management.
RESPONSIBILITIES
- Responsible for the execution of the end-to-end third-party risk management process for selected suppliers that are either newly listed or need to have their risk-assessment renewed
- Monitor upcoming renewals and proactively involve and inform all required stakeholders
- Work as the single point of contact for internal stakeholders and the supplier, guiding and supporting them throughout the whole process (e.g., sending reminders to answer questions; discuss potential answers; collect additional information)
- Tracking of the status of the risk assessments, communication of delays, and initiation of escalations
- Preparing decision documents to support SAP’s business deciding on ways to deal with identified risks. In case mitigations are necessary, initiate and monitor changes at supplier
- Steer the supplier performance review through questionnaires and internal interviews
- Support our Global Purchasing Organization during the supplier performance assessment
- Contribution to active knowledge exchange and involvement in the internal risk management community (e.g., share experiences or best practices in community calls)
- Quality check of supplier statement of work (SOW) in alignment with business and Global Procurement Organization
- Ordering process for external 3rd party consultants in SAP Fieldglass with strict adherence to internal policies and processes
- Closely work with the Business Stakeholders to reconcile necessary information
- Guide & advise Project Managers along the 3rd party process
REQUIREMENTS
- Bachelor’s / Master’s degree or equivalent accreditation (required)
- Minimum of 5 years of working experience in a Supplier Management, Risk Management, Procurement, Service Operations, or Project Management Role
- Experience in a fast-paced environment, ability to multitask, prioritize and problem solve
- Highly energized, able to deliver excellent quality under deadline pressure, providing support services that are accurate and rapid
- Ensure compliant operational procedures under legal consideration
- Motivation to actively steer suppliers and internal stakeholders throughout a complex process with limited time available
- Extremely detailed-oriented, organized, and great communication skills (both oral and written)
- Working experience within a cross country working environment (preferred)
- High level of integrity and ethical approach to doing business
- Experience with MS Office (Outlook, Teams, Excel, Word, PowerPoint)
- Experience with SAP Fieldglass and SAP’s ERP system is a plus
- English language skills mandatory in oral and written, German language skills preferred, additional languages are a plus
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