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About The Role:
This position requires exceptional written, verbal, and presentation skills; solid understanding of and experience working with traditional and social media; experience with influencer identification and management; experience leading projects and teams to meet objectives; and the ability to build trusted relationships - with both internal and external stakeholders - while operating in a fast-paced, matrixed environment and an ability to successfully build in white space.
Work closely and engage with key stakeholders to build trusted relationships
Identify themes, topics and content that resonate with target audiences and meet strategic business objectives
Leverage data and insights to inform and measure success of narratives and influence programming
Understand, identify, and effectively navigate potential program risks and sensitivities
Ability to work seamlessly as part of a team, in an open and collaborative environment
Identify news hooks and agile earned media opportunities that support business objectives and coordinate outreach, leveraging key contacts and managing relationships to ensure media coverage across a range of media verticals
Build and enhance mutually beneficial relationships among target media and influencers while thoughtfully determining when to incorporate earned media, influencer relations, experiential and content components into programming
Draft and lead the development of effective communications materials, including: strategic plans, public announcements, leader talking points and remarks, social media content and other communications documents for various audiences
Oversee flawless earned media engagement through comprehensive spokesperson training and prep, on the ground support, and media follow-up
Build powerful, dynamic, influencer content that can be adapted and shared across a variety of internal and external channels
Effectively manage agency(s) and vendors to support programming and media engagement
Assess risks, issues and potential communications problems and provide proactive solutions
Vet external speaking engagements, assess risks and headwinds, and collaborate appropriately to implement mitigation strategies while providing counsel to business partners and leaders
Ensure all work is executed through a lens of strategic impact and measurement, leveraging the latest tools and technology to showcase how communications is driving business outcomes, brand awareness and engagement
Connect the dots between Line of Business priorities and the broader enterprise to drive efficiencies and create value for our business partners
Identify ways to enhance Capital One’s reputation, ensuring all efforts reflect and bolster the enterprise
BASIC QUALIFICATIONS
Bachelor’s Degree or military experience
At least 5 years of Public Relations experience
PREFERRED QUALIFICATIONS
At least 7 years of Public Relations experience for a leading consumer brand or agency
At least 4 years of experience managing multiple projects simultaneously
At least 2 years of experience with executive-level clients
At least 2 years of experience working effectively with multiple constituents, including peers, executive management, senior management and working within a highly matrixed environment
At least 5 years of experience with current digital and social media technology
. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
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