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Capital One Manager Corporate Communications 
United States, Virginia, Arlington 
50683159

26.06.2024
Center 1 (19052), United States of America, McLean, Virginia Manager, Corporate Communications


About The Role:

This position requires exceptional written, verbal, and presentation skills; solid understanding of and experience working with traditional and social media; experience with influencer identification and management; experience leading projects and teams to meet objectives; and the ability to build trusted relationships - with both internal and external stakeholders - while operating in a fast-paced, matrixed environment and an ability to successfully build in white space.

Exhibit a deep understanding of and ability to communicate the benefits, features and key insights related to enterprise and business goals

  • Work closely and engage with key stakeholders to build trusted relationships

  • Identify themes, topics and content that resonate with target audiences and meet strategic business objectives

  • Leverage data and insights to inform and measure success of narratives and influence programming

  • Understand, identify, and effectively navigate potential program risks and sensitivities

  • Ability to work seamlessly as part of a team, in an open and collaborative environment

Lead integrated communications strategies, including paid, earned, shared, and owned media

  • Identify news hooks and agile earned media opportunities that support business objectives and coordinate outreach, leveraging key contacts and managing relationships to ensure media coverage across a range of media verticals

  • Build and enhance mutually beneficial relationships among target media and influencers while thoughtfully determining when to incorporate earned media, influencer relations, experiential and content components into programming

  • Draft and lead the development of effective communications materials, including: strategic plans, public announcements, leader talking points and remarks, social media content and other communications documents for various audiences

  • Oversee flawless earned media engagement through comprehensive spokesperson training and prep, on the ground support, and media follow-up

  • Build powerful, dynamic, influencer content that can be adapted and shared across a variety of internal and external channels

Partner and collaborate with Corporate Communications team members to ensure well-managed (consistent, streamlined, value-driven and strategic wherever possible and appropriate) media, influencer and overall external engagement

  • Effectively manage agency(s) and vendors to support programming and media engagement

  • Assess risks, issues and potential communications problems and provide proactive solutions

  • Vet external speaking engagements, assess risks and headwinds, and collaborate appropriately to implement mitigation strategies while providing counsel to business partners and leaders

Embrace research, measurement and analytical thinking as a means to drive Impact

  • Ensure all work is executed through a lens of strategic impact and measurement, leveraging the latest tools and technology to showcase how communications is driving business outcomes, brand awareness and engagement

Support Capital One enterprise communications

  • Connect the dots between Line of Business priorities and the broader enterprise to drive efficiencies and create value for our business partners

  • Identify ways to enhance Capital One’s reputation, ensuring all efforts reflect and bolster the enterprise

BASIC QUALIFICATIONS

  • Bachelor’s Degree or military experience

  • At least 5 years of Public Relations experience

PREFERRED QUALIFICATIONS

  • At least 7 years of Public Relations experience for a leading consumer brand or agency

  • At least 4 years of experience managing multiple projects simultaneously

  • At least 2 years of experience with executive-level clients

  • At least 2 years of experience working effectively with multiple constituents, including peers, executive management, senior management and working within a highly matrixed environment

  • At least 5 years of experience with current digital and social media technology

New York City (Hybrid On-Site): $128,300 - $146,400 for Communications ManagerThis role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.