Capital One Manager Corporate Communications 

United States, Virginia, Arlington 

50683159

Center 1 (19052), United States of America, McLean, Virginia Manager, Corporate Communications

About The Role:

This position requires exceptional written, verbal, and presentation skills; solid understanding of and experience working with traditional and social media; experience with influencer identification and management; experience leading projects and teams to meet objectives; and the ability to build trusted relationships - with both internal and external stakeholders - while operating in a fast-paced, matrixed environment and an ability to successfully build in white space.

• Work closely and engage with key stakeholders to build trusted relationships

• Identify themes, topics and content that resonate with target audiences and meet strategic business objectives

• Leverage data and insights to inform and measure success of narratives and influence programming

• Understand, identify, and effectively navigate potential program risks and sensitivities

• Ability to work seamlessly as part of a team, in an open and collaborative environment

• Identify news hooks and agile earned media opportunities that support business objectives and coordinate outreach, leveraging key contacts and managing relationships to ensure media coverage across a range of media verticals

• Build and enhance mutually beneficial relationships among target media and influencers while thoughtfully determining when to incorporate earned media, influencer relations, experiential and content components into programming

• Draft and lead the development of effective communications materials, including: strategic plans, public announcements, leader talking points and remarks, social media content and other communications documents for various audiences

• Oversee flawless earned media engagement through comprehensive spokesperson training and prep, on the ground support, and media follow-up

• Build powerful, dynamic, influencer content that can be adapted and shared across a variety of internal and external channels

• Effectively manage agency(s) and vendors to support programming and media engagement

• Assess risks, issues and potential communications problems and provide proactive solutions

• Vet external speaking engagements, assess risks and headwinds, and collaborate appropriately to implement mitigation strategies while providing counsel to business partners and leaders

• Ensure all work is executed through a lens of strategic impact and measurement, leveraging the latest tools and technology to showcase how communications is driving business outcomes, brand awareness and engagement

• Connect the dots between Line of Business priorities and the broader enterprise to drive efficiencies and create value for our business partners

• Identify ways to enhance Capital One’s reputation, ensuring all efforts reflect and bolster the enterprise

BASIC QUALIFICATIONS

• Bachelor’s Degree or military experience

• At least 5 years of Public Relations experience

PREFERRED QUALIFICATIONS

• At least 7 years of Public Relations experience for a leading consumer brand or agency

• At least 4 years of experience managing multiple projects simultaneously

• At least 2 years of experience with executive-level clients

• At least 2 years of experience working effectively with multiple constituents, including peers, executive management, senior management and working within a highly matrixed environment

• At least 5 years of experience with current digital and social media technology

New York City (Hybrid On-Site): $128,300 - $146,400 for Communications ManagerThis role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.