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Microsoft Quantitative User Researcher II 
United States, Washington 
505562610

16.07.2024

Required Qualifications:

  • Bachelor's or Master’s Degree in Human-Computer Interaction, Human Factors Engineering, Computer Science, Technical Communications, Information Science, Information Architecture, User Experience Design, Behavioral Science, Social Sciences, or related field AND 2+ years User Experience Research experience
    • OR Doctorate Degree in Human-Computer Interaction, Human Factors Engineering, Computer Science, Technical Communications, Information Science, Information Architecture, User Experience Design, Behavioral Science, Social Sciences, or related field

Other Requirements:

  • Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings:
    • Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud Background Check upon hire/transfer and every two years thereafter.

Preferred Qualifications:

  • Master's Degree in Computer Science, Software Engineering, Graphic Design, Product Design, Visual Design, Human Computer Interaction, or related field AND 3+ years experience working in product or service design and/or shipping production code OR Bachelor's Degree in Computer Science, Software Engineering, Graphic Design, Product Design, Visual Design, Human Computer Interaction, or related field AND 5+ years experience working in product or service design and/or shipping production code OR equivalent experience.
  • 2+ professional years experience conducting quantitative user research.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:Microsoft will accept applications for the role until July 18, 2024.


Responsibilities
  • You will use sense-making and apply statistical analysis to distill data for a feature area, then share accessible insights that improve design and engineering processes for that feature area.
  • You will begin to conduct research that defines the customer in order to inform product strategy for a feature area.
  • You’ll also help create new solutions and apply UX testing to uncover insights for continuous improvements, including for D&I and accessibility.
  • You will study the entire funnel to gain insights into user behavior. Specifically, you’ll use analysis to understand churn and the reason for a feature area.
  • You will collaborate in cross-disciplinary research efforts. This will involve mentoring other disciplines, providing research tools, recruiting programs for research, and helping put on large-scale customer learning events.
  • Embody our