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Rapyd Head Design 
United Arab Emirates, Dubai 
505542212

08.08.2024
Description

This is truly the Moment for Africa.

Responsibilities

  • Lead a small talented team of product designers, providing coaching and mentorship to help them grow their skills and deliver market-leading customer experiences to our users
  • Hands-on Designer able to lead the team from the front, while also being an effective coach and mentor to our talented team of designers
  • Oversee end-to-end UX design output of the team across desktop, mobile web and app and provide information architecture, user research, and other key skills to complement the team
  • Build a design culture, set of tools, practices, and frameworks that enable us to understand and focus on our users’ needs, ensuring the customer always has a seat at the table
  • Create clarity from ambiguity – there is no “one answer” in a market as broad as Africa, but we look at how we can make qualified bets to serve our users that we can iterate on top of
  • Provide concrete, actionable feedback to the design team, helping them delivery high-quality work while also deepening their skills and career progression
  • Work closely with Product and Engineering teams to design and build compelling experiences for our users
  • Implement an iterative user research program that enables us to start fast and smart, grow insights over time, including interviews, experimentation, testing, and post-launch review
  • Build a robust design team and design culture across the organization by mentoring designers, partnering with Product and Engineering, and promoting user-centered design
  • Develop a compelling brand voice that speaks to the unique aspirations of Africa
Requirements
  • 8+ years of experience as a UX Lead and Product designer, including 4+ years in a leadership role managing designers and researchers (Product, Visual, UX, IA, Brand, User Research, etc.)
  • Degree in Design, Human Factors, or equivalent experience in a rigorous design-led organization
  • Strong portfolio showcasing individual project experience and team leadership experiences
  • Strong product logic and user-centered design experience
  • Solid track record of project management and delivery, in-house or in an agency capacity
  • Experience in FinTech, Financial Services, Gig Economy, and Super-App industries all a strong plus, but intellectual curiosity is essential
  • Experience working in a fast-paced tech start-up environment and thrive in ambiguity
  • Strong communicator who can articulate design rationale, tell our brand story, and convey ideas in a clear and compelling manner to both technical and non-technical audiences
  • Excellent knowledge of mobile and front-end interaction standards and design patterns, as well as supporting development best practices from a design standpoint
  • Deep understanding of design research, performance metrics, user experience design process and methodology. Measuring success in terms of human and business impact
  • Highly proficient in Figma and other relevant design tools
  • Lived, worked or studied in – or simply have a passion for – Africa