Rapyd Head Design 

United Arab Emirates, Dubai 

505542212

This is truly the Moment for Africa.

Responsibilities

• Lead a small talented team of product designers, providing coaching and mentorship to help them grow their skills and deliver market-leading customer experiences to our users
• Hands-on Designer able to lead the team from the front, while also being an effective coach and mentor to our talented team of designers
• Oversee end-to-end UX design output of the team across desktop, mobile web and app and provide information architecture, user research, and other key skills to complement the team
• Build a design culture, set of tools, practices, and frameworks that enable us to understand and focus on our users’ needs, ensuring the customer always has a seat at the table
• Create clarity from ambiguity – there is no “one answer” in a market as broad as Africa, but we look at how we can make qualified bets to serve our users that we can iterate on top of
• Provide concrete, actionable feedback to the design team, helping them delivery high-quality work while also deepening their skills and career progression
• Work closely with Product and Engineering teams to design and build compelling experiences for our users
• Implement an iterative user research program that enables us to start fast and smart, grow insights over time, including interviews, experimentation, testing, and post-launch review
• Build a robust design team and design culture across the organization by mentoring designers, partnering with Product and Engineering, and promoting user-centered design
• Develop a compelling brand voice that speaks to the unique aspirations of Africa

• 8+ years of experience as a UX Lead and Product designer, including 4+ years in a leadership role managing designers and researchers (Product, Visual, UX, IA, Brand, User Research, etc.)
• Degree in Design, Human Factors, or equivalent experience in a rigorous design-led organization
• Strong portfolio showcasing individual project experience and team leadership experiences
• Strong product logic and user-centered design experience
• Solid track record of project management and delivery, in-house or in an agency capacity
• Experience in FinTech, Financial Services, Gig Economy, and Super-App industries all a strong plus, but intellectual curiosity is essential
• Experience working in a fast-paced tech start-up environment and thrive in ambiguity
• Strong communicator who can articulate design rationale, tell our brand story, and convey ideas in a clear and compelling manner to both technical and non-technical audiences
• Excellent knowledge of mobile and front-end interaction standards and design patterns, as well as supporting development best practices from a design standpoint
• Deep understanding of design research, performance metrics, user experience design process and methodology. Measuring success in terms of human and business impact
• Highly proficient in Figma and other relevant design tools
• Lived, worked or studied in – or simply have a passion for – Africa