Citi Group Head Technology Global Functions - MD 

United States, New York, New York 

504442658

The Head of Functions Technology will partner to define and deliver Technology Strategy to ensure continued improvement of Global Functions platforms across the Firm with a focus on Enterprise Technology infrastructure for Enterprise Risk, Compliance, Controls, Enterprise Services and Public Affairs (ESPA), Citi Realty Services (CRS), Human Resources (HR), Legal, Audit, Citi Security and Investigative Services (CSIS) and Enterprise Tools and Reporting (ETR) in support of the firm’s strategy and priorities.

Functions Technology has continued and materially accelerated key elements of the Workforce Strategy inherited from Global Functions Technology. In particular Functions Technology is transforming to agile, taking inspiration from SAFe.

Responsibilities include:

• Design, develop and deliver a next generation architecture for the Functions, with a focus on Enterprise Risk, Compliance, Controls, Enterprise Services and Public Affairs (ESPA), Citi Realty Services (CRS), Human Resources (HR), Legal, Audit, Citi Security and Investigative Services (CSIS) and Enterprise Tools and Reporting (ETR)

• Build and lead a 7,000 person Functions Technology team (with a blend of FTE members and managed resources) responsible for developing technology solutions to address complex business requirements in agile

• Manage the technology estate aligned to 7 of Citi’s EMT & manage those EMT as stakeholders. Partner with those EMT on quarterly business reviews with the CFO and CEO

• Manage the implementation, enhancement and scalability offunctions platforms(579 discrete applications) across all business lines of Citi ensuring convergence to global consistency, standard platforms, mitigation of key risks (controls), and alignment with architecture principles

• Manage a large technology budget of $700mm, including strong partnership with functional financial officers to ensure appropriate funding and future out-year forecasting as appropriate

• Understand key business challenges, desired business outcomes and success measures for the functions. Design and document key Technology enablers and complimentary Technology strategies to meet business outcomes

• Drive transformation to agile product delivery including adoption of concepts akin to business agility, organize around value and lean portfolio management

• Pioneer a strong engineering culture to include adoption of the CIO engineering manifesto & testing manifesto.

• Drive developer productivity through adoption of CI/CD tooling and code completion tools such as GitHub Copilot. Monitor and improve DORA metrics for the group

• Manage large digital transformations and implementations to include new platform offerings, regulatory commitments and enterprise-wide GEN AI tool adoption

• Lead and manage external regulator reviews and updates representing technology

• Collaborate with CISO and the CTO to drive enterprise-wide priorities such as information security controls and strategic architectures and technologies

• Prioritize the Functions Technology book of work and budget by ensuring the correct balance of regulatory, mandatory and strategic investments to ensure safety and soundness including vulnerability management and maintenance

• Ensure Functions Technology operates within Technology Risk appetite, including cyber risk appetite. Further to that, actively improve controls through automation and ensure continued improvement in risk and control culture

• Oversee relationships with key 3rd party vendors including software providers and extended workforce providers which may include RFP processes

• As part of Technology Strategy for the Functions, determine buy vs build considerations for Technology platforms

• Be a culture carrier including improving key diversity representation for Functions Tech

• Manage the performance of the group including mid and year end appraisals, management of promotion pipelines and succession planning

• Provide critical feedback to the team perform total compensation reviews as appropriate including compensation pool allocation

• Manage Internal Audit reviews; oversee corrective action plans in conjunction with Functions and Business Lines

• Drive and implement Citi Technology-wide initiatives for continued process improvement such as supporting Citi’s data architecture strategy & controls automation strategy

Qualifications:

• Possesses an observable and impactful delivery track record, including the architecture, build, deployment, integration and ongoing management of large-scale technology ecosystems

• Knowledge & intellectual interest across a broad spectrum of Functions organizations, including, Risk, Compliance, Human Resources, Audit and Legal, ideally with a key focus on Risk and Compliance

• Certified or trained in agile leadership & agile technology delivery in practice, namely the concepts of organizational & business agility, agile product delivery & team & technical agility

• Deep understanding of the data supporting businesses and products and the ability to support the overarching data strategy for the firm, through effective data quality, management and architecture

• Strong track record of driving and delivering innovation and next generation architecture at scale

• Ability to partner up to board level – not merely operational or technical, by building key relationships with the firm’s Global Function Heads

• Strong financial industry experience with ability to reflect on different ways of solving problems

• Ability to provide leadership to the next generation of the global technology journey

• A detailed understanding of the regulatory environment

Anticipated Posting Close Date:

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