Boston Scientific Senior Manager EMEA Invoice-to-Cash 

Poland, Masovian Voivodeship, Warsaw 

501792864

About the role

The Senior Manager for EMEA Service Delivery, Invoice-to-Cash, is responsible for leading the team and managing processes related to EMEA Credit & Collections. This role focuses on optimizing people, processes, and technology to maximize cash flow, mitigate risk, and reduce bad debt exposure while prioritizing customer retention. Additionally, the position requires building strong partnerships with internal and external key stakeholders and driving continuous process improvement within the function.

Responsibilities Include:

• Functional expert in Credit and Collections
• Set the strategic direction for the organization and execute programs that align to the strategy
• Management of significant component of Company Cash Flow (~€300M AR) – ensuring robust collection strategies informed by industry best practices
• Build, nurture and motivate a large, multi-location, multi-cultural team with a common goal and expectations for flawless execution
• Establish and maintain collaborative relationships with executive Sales and cross-functional leadership (ie. Country & Corporate Finance, Tenders/Pricing, Treasury, Customer Care)
• Oversees the collection of outstanding invoices, specializing in managing accounts receivable within a factoring arrangement
• Manage relationships with factoring companies, ensuring timely submission of invoices for factoring and monitoring the status of factored receivables.
• Establish and maintain constructive relationships with external customer executives
• Implements metrics to manage/monitor operational performance across full operation
• Ensure appropriate risk management with regards to the company AR
• Influence upstream processes and behaviors that impact downstream collections, identify areas of process and system improvement that will drive effectiveness and efficiencies
• Maintain a robust controls framework, performance, and adherence to collection policies & procedures
• Drive automation opportunities that can drive efficiency for the team
• Utilize data analytics to drive decision-making processes and optimize credit and collections strategies
• Ensure a positive customer experience while managing collections

Required qualifications:

• Bachelor’s degree in Business, Finance, Accounting, Business Administration, or a related field.
• 8+ years of relevant professional experience in finance, accounting, credit and collections, or a related field.
• 3+ years of experience as a delivery lead for Accounts Receivable or Invoice-to-Cash teams.
• 3+ three years of experience in a formal leadership role, with a proven ability to inspire and develop team members to reach their full potential while achieving both professional growth and organizational objectives.
• Strong knowledge of factoring agreements, legal compliance, and effective strategies to maximize cash flow recovery from factored accounts while maintaining positive customer relationships
• Demonstrated leadership skills with the ability to motivate and guide diverse teams effectively.
• Proven ability to diagnose and resolve issues related to process, technology, strategy, or people, with a track record of implementing effective solutions.
• Fluency in English.
• Exceptional communication and interpersonal skills, with the ability to engage and collaborate across various levels of the organization.

Preferred qualifications:

• Advanced degree and/or professional certification (e.g., CPA, CMA).
• Understanding of the relationship of internal controls and business processes
• Excellent stakeholder engagement and management
• Strong written and verbal skills enabling effective communication
• Experience driving Collections with automation tools such as GetPaid, Blackline or HighRadius

We offer:

• Hybrid working mode
• Working in the international, innovative environment and highly innovative products
• Diverse culture with a focus on personal development and continuous improvement
• Well-designed & effective trainings plans
• Career opportunities like mentoring, coaching and stretch assignments, with strong international exposure
• Private health care in Lux Med (VIP package)
• Multisport card/Sport and Culture Card
• Lunch card
• Life insurance
• Languages courses
• Employee Assistance Program
• Employee Stock Purchase Plan - ESPP
• Internal events & charity actions