Citi Group CPB EMEA Fund Transfer Manager 

Poland, Masovian Voivodeship, Warsaw 

401830695

Responsibilities:

• Oversee daily operations for payment processing teams with support of unit supervisors and ensure teams meet performance and quality expectations

• Manage staff resource allocation while assisting with the development and oversight of the budget

• Resolve complex and highly variable issues with significant departmental impact

• Cooperate with Front Office Bankers teams and ensure highest quality of service

• Initiate and oversee projects related to process improvements, new product offering, systemic changes and overall Citi Global Wealth integration program

• Maintain and develop relationship with Banking Product Team and stay on top of market changes impacting Citi Global Wealth

• Evaluate performance and make recommendations for training/development, pay increases, hiring, terminations and other personnel actions

• Ensure essential procedures are followed and contribute to defining workflow standards

• Contribute to the objectives of the entire Citi Global Wealth Banking Operations

• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.

Qualifications:

• 6-10 years of experience in a related senior level role with experience in trade / cash operations

• Proven track of record of team management (15-20 people), managing of managers experience will be a benefit

• Experience in projects delivery and management

• Proven experience in creating and implementing processes that result in improved business performance

• Excellent verbal and written communication and analytical skills

• Knowledge related to processing cash transactions / internal and external wire transfers

• Bachelor's/University degree, Master’s degree preferred

We offer:

By joining Citi Poland, you will not only be part of a business casual workplace with a hybrid working model (2 days working at home per week), but also receive a competitive compensation package and enjoy a whole host of additional benefits that support you (and your family) to be well, live well and save well:

• Paid Parental Leave Program (maternity and paternity leave); A supportive workplace for professionals returning to the office from childcare leave

• Award-winning pension plan,​ multisport, holiday allowance

• Private Medical Care Program, Group Life Insurance

• Consideration for annual discretionary bonus

• Employee Assistance Program

• Access to a wide variety of learning and development programs, online course libraries and upskilling platforms, such as Udemy and Degreed

• Flexible work arrangements to support you in managing work - life balance

• Career progression opportunities across geographies and business lines; Mentoring Programs

• Socially active employee communities with diverse networking opportunities

Time Type: