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• Leads the design of complex, innovative, and strategic solutions that address unique customer challenges and align with the organization's long-term goals.
• Fosters deep and strategic relationships with key customers and stakeholders, acting as a trusted advisor and influencing their business decisions.
• Delivers compelling presentations and engages with executive-level customers, articulating the value proposition of the organization's solutions in alignment with the customers' business goals.
• Develops and executes strategic account plans for high-profile customers, coordinating with sales teams to ensure long-term customer satisfaction and growth.
• Leads the design and implementation of highly intricate integrations with third-party solutions, showcasing the organization's ability to seamlessly connect diverse technologies.
• Tackles intricate technical challenges and unexpected customer issues with innovative problem-solving skills, demonstrating an ability to handle complex scenarios.
• Leads or contributes to high-impact initiatives that drive revenue growth, improve operational efficiency, or enhance customer experience.
• Identifies potential risks associated with complex solutions and develops strategies to mitigate them, ensuring successful project outcomes.
• Organizes innovation workshops to explore new ways to address customer challenges and create novel solutions.
• Acts as a mentor to junior team members, guiding their professional growth, sharing deep product and domain expertise, and promoting a culture of excellence and continuous improvement.
• Four-year or Graduate Degree in Sales, Marketing, Business Administration, or any other related discipline or commensurate work experience or demonstrated competence.
• Typically has 7-10 years of work experience, preferably in technical selling, consultative selling, account management, or a related field.• Amazon Web Services
• Application Programming Interface (API)
• Cloud Computing
• Cloud Services
• Computer Science
• Customer Success Management
• Demonstration Skills
• Enterprise Application Software
• Extract Transform Load (ETL)
• IT Infrastructure
• Microsoft Azure
• New Product Development
• Presales
• Product Management
• Request For Proposal
• Sales Process
• Sales Prospecting
• SAS (Software)
• Software As A Service (SaaS)
• Virtualization
• Effective Communication
• Results Orientation
• Learning Agility
• Digital Fluency
• Customer Centricity
• Impacts function and leads and/or provides expertise to functional project teams and may participate in cross-functional initiatives.
• Works on complex problems where analysis of situations or data requires an in-depth evaluation of multiple factors.
• This job description describes the general nature and level of work performed in this role. It is not intended to be an exhaustive list of all duties, skills, responsibilities, knowledge, etc. These may be subject to change and additional functions may be assigned as needed by management.
Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence.
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