JPMorgan MD & Head Chase Digital Assistance Search Platform Tech 

India, Karnataka, Bengaluru 

497798065

Job Responsibilities:

• Build and continuously improve the engagement platforms for customer experiences that will differentiate Chase from other financial institutions.
• Facilitate technical direction and decision making by ensuring engagement across architecture, the product teams, and other impacted systems.
• Lead effective prioritization of work to meet product deliverables, while maintaining focus on stability and scalability.
• Partner with Product Leads and General Managers to balance delivery with tech modernization and platform health.
• Lead continuous improvements around processes, delivery, agility, and engineering practices.
• Lead research into new market trends in machine learning and personalization.
• Develop and execute talent strategy to ensure the organization is equipped with relevant technical and leadership skills.

Required qualifications, capabilities, and skills:

• 18+ years of IT experience and related management experience.
• Superior IT organizational management, talent management and relationship building skills, given extensive interfacing required with both senior members of the CCB businesses, Digital Products, and IT executive management.
• Significant experience managing an end to end technology environment, one with large data sets and low-latency requirements.
• Proven experience delivering strategic IT programs, delivering technology across web, mobile, back-end, and ML/AI platforms.
• Strong knowledge and experience with high volume, low-latency, and modern (cloud) platforms
• Continuous Integration – participation in Agile teams to enable swift and secure continuous integration that is Production ready.
• Experience in working with cross line of business teams, Outside Service Providers and Partner Organizations.