Cisco High Touch Engineer 

Germany, Berlin, Berlin 

49705706

While reading our job description, please remember - we understand from experience that not ticking every box on the skills sections stops many from applying. You should apply if you feel you are the right person for the job and have the aptitude to learn and deliver results.

As part of the Classified Network Support team you:

• Will be responsible for the deployment, daily operation, and availability of internal IT infrastructure and processes used by our team, ensuring that services and equipment are built, set up, maintained, and extended.
• Work directly with a team of highly experienced technical experts in multiple technologies including Cisco Routing, Switching, Data Center, Collaboration, Security as well as extensive software environment and 3rd party hardware.
• Support testing and troubleshooting lab activities for our reactive and proactive service and project teams.

Who You Are

In addition to your ability to work as a team member in a collaborative environment, you possess:

• Ability to think and operate independently.
• Excellent presentation and communication skills, to communicate effectively with customers.
• Fluent German and English languages in speaking and writing.

Technical Expertise required

• Understanding of TCP/IP networking and security concepts.
• Knowledge of common Cisco technologies and hardware platforms.
• Must be willing to learn on the job and expand knowledge of implementing and supporting technologies and products used as required.

Experience with any of the following will be beneficial, but not essential:-

Our internal IT infrastructure consists of a diverse mix of hardware and software including but not limited to Cisco technologies.

• Microsoft server and client deployment, maintenance, and operation.
• Linux based server deployment, maintenance, and operation
• Administrating Microsoft applications, like SQL, Exchange, and Active Directory
• Experience on Cisco Datacenter Technologies (ACI, MDS, UCS)
• Understanding of concepts about shared storage
• Virtualization (like VMware vSphere, and Kubernetes)
• Programming skills (.NET, Python, etc.)

Relevant existing CCNA, CCNP, CCIE, MSFT, VMware or Atlassian certification

Our Benefits