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Cisco High Touch Engineer Germany, Berlin, Berlin 415495907
17.07.2024
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While reading our job description, please remember - we understand from experience that not ticking every box on the skills sections stops many from applying. You should apply if you feel you are the right person for the job and have the aptitude to learn and deliver results.
What You Will Do
• Will be responsible for the deployment, daily operation, and availability of internal IT infrastructure and processes used by our team, ensuring that services and equipment are built, set up, maintained, and extended.
• Work directly with a team of highly experienced technical experts in multiple technologies including Cisco Routing, Switching, Data Center, Collaboration, Security as well as extensive software environment and 3rd party hardware.
• Support testing and troubleshooting lab activities for our reactive and proactive service and project teams.
Who You Are
• Ability to think and operate independently.
• Excellent presentation and communication skills, to communicate effectively with customers.
• Fluent German and English languages in speaking and writing.
Technical Expertise required
• Understanding of TCP/IP networking and security concepts.
• Knowledge of common Cisco technologies and hardware platforms.
• Must be willing to learn on the job and expand knowledge of implementing and supporting technologies and products used as required.
Experience with any of the following will be beneficial, but not essential:-
• Microsoft server and client deployment, maintenance, and operation.
• Linux based server deployment, maintenance, and operation
• Administrating Microsoft applications, like SQL, Exchange, and Active Directory
• Experience on Cisco Datacenter Technologies (ACI, MDS, UCS)
• Understanding of concepts about shared storage
• Virtualization (like VMware vSphere, and Kubernetes)
• Programming skills (.NET, Python, etc.)
Relevant existing CCNA, CCNP, CCIE, MSFT, VMware or Atlassian certification
Our Benefits
• Wellness: We offer global support for your physical, mental, and financial health, including five wellness learning paths and the Cisco Mind Set mindfulness program
• Support Services: We're here to support you with assistance for services such as childcare and elder care, along with counseling, personal support, and access to expert medical opinions for complex health matters.
• Work-Life Benefits: We've got perks to simplify your life, including thoughtful resources for parents. And for growing families, we celebrate your journey with a special gift.
• Time Off: Take advantage of PTO, extra personal time, birthday leave, and emergency time off to maintain a healthy balance.
• Volunteering: Make an impact with 10 paid Time2Give days to support your favorite causes.
• Rewards: Enjoy stock discounts, monetary recognition for great work, and referral bonuses.
• Professional Growth: Boost your career with our extensive training and development opportunities.
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