Salesforce Lead Solution Engineer Strategic Global Accounts Life Sciences 

Switzerland, Zurich, Zurich 

494967162

Job Category

Job Details

As theyou will identify business needs and articulate the business value of innovative, multi-cloud Salesforce solutions — including those involving partner and ISV technologies — and guide customers from vision to execution. You will lead the technical strategy for your accounts, design and demonstrate scalable solutions embedded in the enterprise IT landscape, and support proof of concepts as needed.

You will also play a key role in helping our customers transform for the

Typical Day of a Lead Solution Engineer:

• Act as the technical leader and trusted advisor for a portfolio of Strategic Global Accounts in Life Sciences in close alignment with the account team

• Facilitate outcome-focused discovery conversations to identify customer challenges and define customer business objectives

• Architect scalable, compliant, enterprise-ready solutions on the Salesforce platform including Data Cloud and AgentForce across Sales, Service, Marketing, Data and our industry clouds, particularlyLife Sciences Cloud

• Lead the conversation onAgentic AIand help customers envision and implement aDigital Workforce through AgentForce

• Develop tailored solution strategies and bring them to life through impactful demonstrations and prototypes

• Create compelling supporting material (videos, slide decks, business value assessments, etc.)

• Collaborate with a wide set of internal and external stakeholders including product specialists, product management, professional services, ISVs and system integrators to deliver customer success

• Provide technical thought leadership and contribute to industry-specific events, webinars, and enablement sessions

• Drive innovation by partnering with product teams and offering feedback from the field

• Support solution validation phases like PoCs and pilots

• Stay current with the latest Salesforce capabilities, obtain and maintain certifications, and continuously sharpen your skills

• Deepen and obtain Life Sciences Industry Knowledge

Requirements:

• Extensive experience in Presales, Solution Engineering, or Salesforce Consulting

• Deep understanding of the Life Sciences industry, ideally in a global context

• Proven ability to own complex enterprise accounts from a technical perspective

• Strong verbal, written, presentation, and interpersonal communication skills

• Experience in stakeholder management across different organizational levels

• Ability to map customer business goals to technology strategies and solutions

• Solid project and solution management skills

• Hands-on technical expertise with Salesforce (multi-cloud), including architecture and demo building

• Strong fundamental understanding of AI and its possibilities and limitations

• Experience in collaborating with partners, ISVs, and large implementation teams

• Knowledge of enterprise application architecture and integration

• Bachelor’s degree or equivalent

• Fluent in English, German proficiency is a plus
  

Preferred:

• Salesforce certifications

• Background in enterprise software consulting or implementation

• Experience working in or with Strategic Global Accounts

• Experience leading PoCs and innovation initiatives in complex environments

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