Bachelor's degree in Computer Science, Engineering, a related technical field, or equivalent practical experience.
5 years of experience in a customer-facing role working with stakeholders, driving customer technical implementations or transformation programs.
Experience supporting customers in cloud operations (e.g., launch and capacity planning, product release management), technical support, escalation management, or IT consulting.
Ability to communicate in English and French fluently in order to communicate with clients in the region.
Preferred qualifications:
MBA or Master’s degree in a Management, Technical, or Engineering field.
Experience as a Cloud Architect, DevOps Engineer, Technical Account Manager, or similar.
Experience collaborating across business units internally and at large enterprises, and translating business requirements into technological solutions.
Experience collaborating with channel partners, systems integrators, and third-party developers to deliver high-impact solutions.
Ability to communicate in German or Portuguese fluently in order to support client requirements in the region.
Excellent communication, presentation, problem solving, and management skills, with the ability to translate business requirements into technological solutions.