US Bank Employee Relations Advisor Category Corporate 

Azerbaijan 

492408869

Basic Qualifications​

• Bachelor’s degree in Business Administration, Human Resources Management, Industrial Relations, Psychology or related degree, or equivalent work experience

• This role has multiple levels, open to candidates with 5 or more years of experience in employeerelations/performancemanagement. The successful candidate will be hired for the level of the position that aligns with their experience.

Preferred Skills/Experience

• Previous experience working in an organization with a centralized employee relations function is preferred

• Exposure to Contact/Call Center employee population (Non-exempt population, 24 hour operations)

• Significant Employee Relations experience in a fast-paced, high-volume, large highly matrixed environment is ideal

• Experience with providing coaching and resolving performance management through formalized performance improvement planning

• Experience in handling workplace investigations and recommending disposition or corrective actions associated with findings

• Ability to work independently and to identify when to engage others

• Proven consulting and influence skills, with the ability to navigate conflict and guide stakeholder to appropriate resolution

• Strong customer service and problem-solving skills, with strong attention to detail

• Excellent listening, verbal and written communication skills

• Proven ability to maintain confidential information

• Proficient computer navigation skills using a variety of software packages including Microsoft Office applications, Workday, and ServiceNow