Job Responsibilities:
- Manage payment processing activities, involving investigating, inputting, and verifying payments across multiple platforms.
- Investigate breaks in the General Ledger due to failed payments and take appropriate actions to resolve the breaks within the pre-determined SLAs.
- Collaborate with stakeholders, product teams, middle office, and the wider payments organization to ensure exceptional service to our clients.
- Be involved in any change-related initiatives concerning system technology or processes, and share ideas, thoughts, and inputs on implementation.
- Own the investigation and evidencing of the SOX samples for testing.
- Review the standard operating procedures periodically to keep them updated and audit-ready.
- Conduct data analysis to identify patterns and trends, and suggest ways to realign operational standards.
- Generate metrics for management review.
Required Qualifications, Skills and Capabilities:
- Bachelor’s Degree in Accounting, Finance or Business Administration (or equivalent experience)
- Minimum 4 years of experience in Payments, Cash, Treasury Operation dealing with operational process
- Experience and strong working knowledge of various aspects of cash operations
- Knowledge and Experience of SWIFT
- Experienced and comfortable with multi-tasking, tight deadlines and high-pressure work environment
Preferred Qualifications, Skills and Capabilities:
- Knowledge of Tableau/Power BI will be an added advantage
- Knowledge of FX related payments will be preferred
- Strong MS Office skills (PowerPoint, Excel, Word - other advanced sills preferred)