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What you'll do
Your responsibilities include:
• Partnering with Customer Success Managers and the extended Account team to deliver seamless renewal execution.
• Interfacing with customers to negotiate commercial terms and drive incremental revenue on behalf of SAP.
• Representing SAP with comprehensive knowledge of all internal process-related phases of renewals.
• Becoming a subject matter expert in commercial and revenue management principles to ensure your continuous success.
• Promoting a culture of open dialogue and continuous improvement, where your feedback will be valued to drive business enhancements
Renewal Execution Tasks
• Providing end-to-end renewal execution support and maintaining knowledge of commercial negotiation, product portfolio, and entitlement metrics.
• Supporting transactional steps related to renewals and replacements.
• Leveraging internal SAP networks to navigate cross-functionally and regionally.
• Possessing knowledge of SAP Cloud Terms and Conditions.
• Understanding and deploying negotiation methods that benefit both SAP and the customer.
• Being knowledgeable in commercial metrics and forecasting principles
What you bring
• Experience in a customer-facing role with the ability to influence different stakeholders using strong relationship and communication skills.
• Commercial negotiation experience with a proven record of meeting or exceeding renewal revenue goals.
• Ability to navigate multiple SAP commercial software systems effectively.
• Proven ability to organize and prioritize tasks while being process-oriented.
• Clear communication skills, both oral and written, with a demonstrated ability to build strong relationships.
• Fluent English and German language
Successful candidates might be required to undergo a background verification with an external vendor.
AI Usage in the Recruitment Process
For information on the responsible use of AI in our recruitment process, please refer to our
Please note that any violation of these guidelines may result in disqualification from the hiring process.
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