Capital One Senior Software Engineer ServiceNow Cloud 

United States, Virginia, Arlington 

489256397

Senior Software Engineer, ServiceNow (Cloud Operations Resilience Engineering)

This role will develop in the ServiceNow platform modules for: IT Asset Management, IT Risk Management, IT Service Management which includes CMDB, Incidents, Change, Release, Problem, Customized Workflows, Asset and CMDB, Discovery, Knowledge, and Self-Service Portal.

• Configure and deploy new functionality using ServiceNow and related web technologies.

• Understand business requirements and design solutions using ServiceNow modules and custom apps.

• Ensure appropriate SDLC/DevOps process is adhered to when promoting updates through the development/test/production environment.

• Collaborate with management, business users, developers and various other stakeholders

• Create supporting system documentation including requirement documents, design documents and training guides.

• Work on issues and requests for platform assistance including end-user trouble inquiries, regular maintenance, enhancements, and defect fixes.

• Contribute to the creation of custom reports and dashboards as well as generating KPIs and supporting metrics.

• Develop solutions that require good knowledge of JavaScript and Glide.

• Integrate and interface service-now with other systems using web services and other web-based technologies such as XML, HTML, AJAX, CSS, HTTP, REST/SOAP.

• Develop programs using web technologies such as AngularJS, JavaScript, SOAP, REST API, mobile development, Ajax, Jelly, Glide, and jQuery.

• Share your passion for staying on top of tech trends, experimenting with and learning new technologies, participating in internal & external technology communities, mentoring other members of the engineering community

Basic Qualifications:

• Bachelor’s Degree

• At least 3 years of experience in software engineering (Internship experience does not apply)

Preferred Qualifications:

• 2+ years of experience programming and administering ServiceNow

• 2 + years of experience with the set up and integration of ServiceNow

• 3 + years of experience using web technologies (Javascript, XML, HTML, AJAX, CSS)

• 2+ years of Java development experience

• 3+ years of ServiceNow development customization experience, including screen tailoring, workflow administration, report setup, data imports, LDAP/SSO integration, custom scripting, and third-party software integrations

• 3+ years experience in client-side and server-side objects of ServiceNow (Client Scripts, Catalog Client Scripts, UI Policy, Catalog UI Policy, BR, Script Include, ACL, Form Design, Form Layout changes, Workflows, UI Action, Ui Context Menu, Transform Maps, configuring DS, writing Email scripts, Email notification, Email Templates, Field Styles, Dynamic Pages, Static Pages)

• 1+ years of experience with AWS, GCP, Microsoft Azure, or another cloud service

• 3+ years of experience in open source frameworks

• 2+ years of experience in Agile practices

Plano, TX: $144,200 - $164,600 for Senior Software Engineer Richmond, VA: $144,200 - $164,600 for Senior Software Engineer McLean, VA: $158,600 - $181,000 for Senior Software EngineerThis role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.