Palo Alto Manager Production Engineering Cortex 

United States, California 

489154860

Being the cybersecurity partner of choice, protecting our digital way of life.

Your Impact

• Lead and manage a team of Production Engineers, fostering a culture of collaboration and efficiency.

• Improve Production support processes in the DevOps org and in engineering

• Track KPIs of oncall alerts and support tickets

• Work on maintaining and enhancing the reliability and availability of our SaaS products.

• Support the operations for the production of our SaaS cybersecurity product, ensuring good service levels.

• Assist in the implementation of automated remediation tools for known issues, security measures, and monitoring within our cloud infrastructure.

• Contribute to reviewing existing processes, technologies, and procedures.

• Collaborate with cross-functional teams, including InfoSec, development, and QA.

• Work on Infrastructure-as-Code solutions to manage and orchestrate our cloud deployment.

• Assist in managing cloud environments, including Kubernetes clusters.

• Participate in incident response and on-call rotation, supporting applications and infrastructure.

Your Experience

• 5+ years of experience as a DevOps/SRE/Technical Support engineer, with a focus on reliability.

• 2+ years of experience in a team lead or management role.

• Experience with scripting languages such as Shell scripts and Python, and a basic understanding of Linux systems.

• Experience with virtualized and containerized environments, including Kubernetes and Docker.

• Good communication and interpersonal skills.

• Ability to adapt to new technologies.

• Familiarity with cloud platform operations (e.g., Google Cloud Platform) is advantageous.

• Basic understanding of CI/CD and Configuration Management tools (e.g., Jenkins) is advantageous.

• A passion for technology and innovation.

Compensation Disclosure

The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between $165,000 - $240,000/YR. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found .

All your information will be kept confidential according to EEO guidelines.