Citi Group TTS Sanctions Operations – Level Officer 

Malaysia, Penang, George Town 

488147666

Treasury and Trade Solutions (TTS) is a market leading, award-winning provider of cash management, cards and trade solutions to financial institutions, public sector, and corporate clients around the world. With a global network spanning 90+ countries, we are uniquely qualified to service clients with local and cross-border interests and provide integrated reporting and management. TTS is a highly innovative organization with a strong digital agenda; new products and services are continuously being developed to meet our clients rapidly evolving treasury requirements and unlock new opportunities for growth.

• Operate in a fast-paced environment that requires management of work queue.
• Review and action L2 matches held for compliance related matches for all regions.
• Investigate and obtain additional information to make a sound decision.
• Engage and escalate to various compliance and AML teams when appropriate.
• Perform Sanctions Block, Cancel, Reject activities
• Ensure alert dispositions are processed efficiently, act as a SME (subject matter expert) and recommend process improvements.
• Prepare and compile reports as applicable.
• Engage in Sanctions related initiatives, projects, programs.
• Identify repetitive false hits to explore and propose potential optimization opportunities.
• Identify opportunities for efficiency generation through process improvement and standardization, risk identifications and mitigations, and follow through on implementation.
• Understand payment processing and formats and end to end payment value chain.
• Work closely with Global/Regional Compliance, Transaction Services Business Compliance Officer, CSIS and Legal Counsel on compliance matters (as deemed necessary) . Anticipate and respond to requests for deliverables with internal and external clients.

• Work with Client Service Teams to ensure client escalations are addressed timely and such instances are minimized over time.
• Staying abreast of relevant changes to Citi sanctions policies, identifies impact of such changes on TTS procedures and proactively works with internal teams globally to adopt such changes in manner that is consistent with policies and is sustainable on the long run.
• Be flexible for 24X7 & weekends shifts.

• Bachelors’ degree in any subject would be mandatory.
• An advanced degree (e.g. Masters, MBA) OR certification like ACAMS would be an advantage.
• Experience in Transaction Banking products and handling regulatory / compliance matters.
• 2+ years of relevant regional and/or global experience in a financial institution.

• Strong verbal and written communication.
• Knowledge in cash management, transaction services, sanction compliance.
• Good PC software application knowledge, especially proficiency in Microsoft Office applications.
• Team player and able to work in highly challenging environment.
• Ready to work in Flexible work timing.
• Good presentation skills.
• Ability to conduct training.
• Organizational skills, ability to solve problems.
• Making quick and reliable decisions upon completing controls
• Cooperation and daily communication with other Citi branches globally
• Cooperating with other teams in HUB and following the common goal approach
• Monitoring of pending items portfolio, ensuring the expected timeliness
• Identifying and reporting problems to a supervisor

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