SAP Operational Enablement Specialist 

Argentina, Autonomous City of Buenos Aires, Buenos Aires 

486114385

Key responsibilities

1. Onboarding Coordination:
   • Develop and implement a structured onboarding program for new employees within the Americas Teams.
   • Ensure new hires receive a thorough introduction to the company’s culture, processes and priorities
   • Coordination with CoE to work on global project aimed at building a platform for new hires.
2. Welcome and Introduction:
   • Act as the primary point of contact for new hires during their onboarding process.
   • Welcome new employees and provide them with an introduction to the team and key stakeholders.
   • Guide new hires through the initial setup process, including access to systems, and office tours.
3. Training Delivery:
   • Conduct training sessions or coordinate them ensuring employees understand end-to-end workflows.
   • Develop training materials, manuals, and guides that cover key billing processes, compliance requirements, and best practices.
4. Ongoing Development:
   • Assess the training needs of current employees and develop programs to address skill gaps
   • Coordinate with department managers to schedule regular training sessions and refreshers.
   • Monitor and evaluate the effectiveness of training programs through feedback and performance metrics.
5. Collaboration and Communication:
   • Maintain clear and consistent communication with all team members regarding training schedules, updates, and opportunities.
   • Inform about relevant topics which might be affecting the region
   • Act as an Improve Now specialists for the different team members
6. Record Keeping and Reporting:
   • Maintain detailed records of all training activities, attendance, and outcomes.
   • Prepare and present regular reports on training progress, effectiveness, and areas for improvement to management.
   • Record billing specifics for the region and discuss them with Regional Head to evaluate standardization.

Qualifications

• Experience in developing and delivering training programs, and assessing training needs.
• Excellent verbal and written skills for delivering training and interacting with new hires and team members.
• Strong organizational skills to manage onboarding and training schedules, and maintain accurate records.
• Ability to create a welcoming environment and build relationships with team members and stakeholders.
• Ability to manage multiple projects and effective time management skills.
• High attention to detail for accuracy in training materials and process compliance.
• Strong collaboration skills to effectively coordinate with the Center of Expertise (CoE) for global projects.
• Ability to provide valuable input for global onboarding initiatives.
• Familiarity with platform development processes is a plus

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