Airbnb Staff Program Manager Payments 

United States 

486015148

The Difference You Will Make:

As a Staff Program Manager, you'll be in charge of leading multiple strategic programs that will deliver incremental value and help Payments deliver key commitment to craft priorities for Airbnb. You will work closely with product, engineering, infrastructure, and business operations on unique business & technical problems that require creative problem-solving abilities.

A Typical Day:

• Developing plans & roadmaps - You will be responsible for putting together detailed execution plans for various projects, in collaboration with all the key stakeholders. You will also maintain roadmaps and operational readiness plans for the launch of these projects.
• Building & maintaining dashboards: You will help build & monitor dashboards, in partnership with the engineering and analytics teams, to track metrics that measure the availability and quality of the Payments platform.
• Regular reporting & communication: You are responsible for reporting progress on the projects to all stakeholders, including leadership. You will highlight any risks and support required for a timely delivery of the projects with high quality.
• Knowledge Management: You will manage all the relevant documents & trackers in an easily accessible way. Maintain the team sites and encourage everyone in the team to keep the site updated and organized.
• Process improvements: You will have an end-to-end view of the critical payment flows and functions, identify process improvements to improve efficiency and productivity of the teams. You are also responsible for implementing these recommendations, in collaboration with the relevant teams.
• Governance / Meeting cadences: You will keep all relevant parties engaged in the process/meetings and keep the leadership and other stakeholders aware of any concerns. You are also responsible for providing updates during the critical MBR / QBR meetings in your areas.

Your Expertise:

• Bachelor's degree in technology, engineering, or a related field.
• 10+​ years experience as Program manager in the technology field.
• Excellent managerial skills and ability to collaborate with team members.
• Ability to work across time zones and be available for critical incidents during off-hours.
• Strong problem solving, time management and collaboration skills.