Red hat Strategic Accounts Manager 

South Korea, Seoul 

485419538

Primary Job Responsibilities

• Translate Red Hat’s sales strategy into a relevant account-level strategy for each customer

• Deliver on the account strategy to increase performance and customer success in key accounts, retaining and growing bookings through strategic account planning

• Apply knowledge of use cases and Red Hat’s strategic offering value proposition to identify and deliver opportunities to increase upsell, cross-sell, and renewals across the Red Hat portfolio while increasing presence within accounts

• Coordinate solutions architects, specialist teams, the customer success team, and industry experts to align Red Hat’s use cases with customer needs, guiding end-to-end sales to develop solutions that deliver business value

• Coordinate support from specialist solutions architects, sales solutions specialists, and industry experts to guide end-to-end sales and deliver customer value

• Cultivate relationships across customer organizations to position Red Hat as a strategic partner to their business

• Collaborate with the Customer Success team to co-develop success and growth plans, understanding how the customers derive value from Red Hat’s solutions to support expansion and retention and ensure that Red Hat meets or exceeds customer success criteria

• Engage partners, where appropriate, to strengthen Red Hat’s customer value proposition

Required Skills

• Excellent leadership and communication skills with ability to engage a diverse set of stakeholders in a matrixed organization and increase accountability within the account team

• Strategic orientation and value engineering skills to position and sell solutions to meet customer needs and build business cases around ROI and total cost of ownership (TCO)

• Excellent understanding of customer businesses, industry trends, competitive landscape, and Red Hat’s differentiators and value proposition

• Experience addressing Korean financial accounts and engaging with teams outside of the assigned region

• Ability to articulate the hybrid cloud story, the value of Red Hat’s solutions, and Red Hat’s differentiation in one-on-ones with key customer stakeholders

• Ability to cultivate long-term relationships and develop internal advocates across the customer organization, including IT and related business teams and roles

• Proven experience selling complex IT solutions to large organizations within the region and to multiple decision makers

• Willingness to travel across the region as needed

• Excellent communication skills in Korean