In this role, you will ensure seamless integration of development and operations while managingsensitive health data securely and efficiently , adhering to the highest standards of availability, scalability, and compliance.You will provide end-to-end technical support for study teams, manage infrastructure (physical and virtual), ensure system uptime, and drive continuous improvements.Responsibilities:Technical Liaison: Act as the primary point of contact between technical teams (e.g., engineering, security, product) and non-technical departments (e.g., user research, executive leadership).Requirements Gathering and Synthesis: Elicit, analyze, and document technical requirements from various stakeholders, translating them into clear and concise specifications for technical teams.Device Management: Setup devices (including MacBooks), configuring access to systems and applications, and ensuring adherence to security protocols.Network and Security Administration: Implement and maintain basic network security measures, including configuring firewalls and VPNs, managing user access controls, and promoting security best practices.Problem Solving and Conflict Resolution: Proactively identify and resolve technical and communication challenges. Demonstrate tact and diplomacy when dealing with difficult situations or individuals.