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Apple Senior Manager Training Content Development United States, Texas, Austin 484690410
04.07.2024
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Description
As the senior manager, you will lead teams of hard-working instructional designers and content design experts as you collaborate with the business to identify needs and build process documentation, instructor-led training, e-learning, and virtual training using groundbreaking technology and innovative solutions. Key responsibilities of this role include:Knowledge of adult learning principles, modalities, methods, and standard methodologies in learning, including culturally responsive and inclusive practices.Knowledge of effective content management, including standard methodologies in content design and accessibility, monitoring the performance of all content, and identifying ways to improve the performance and management of supported content types.Managing budgets and prioritizing efficiently.Preparing and delivering presentations on the efficiency and outcomes of content projects and programs to senior leaders.Creating space to listen, learn, and amplify different perspectives and experiences.
Minimum Qualifications
- 10+ years work experience in the content design and/or training and development industry, with 5+ years leading global teams.
- Proven leadership skills with a track record of building and maintaining highly effective teams.
- Exhibits the ability to develop and deliver clear communications tailored to the needs of the audience.
- Familiarity with industry-standard content management and content authoring tools.
- Understanding of search engine optimization (SEO) and how to implement SEO strategies in content.
- Possesses a strong understanding of adult learning principles and their application to instructional design for classroom-based, self-guided, and virtual training.
- Displays the capacity to lead with compassion and diplomacy in a variety of situations.
- Possesses the ability to approach problems flexibly, with a willingness to adapt and modify one's approach without compromising the desired outcome.
- Establishes teams that exhibit accountability, learn from mistakes, and engage in productive feedback exchange.
- Demonstrates curiosity about others and successfully communicates with team members at every level within the organization.
- Ability to analyze content performance using in-house tools and make data-driven decisions.
- Bachelor’s degree or equivalent experience
Preferred Qualifications
- MS or MBA
- 15+ years work experience in the content design and/or training and development industry, with 10+ years in a people manager role.
Additional Requirements
Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.
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