Uber Partner Success Manager Uber Direct 

United States, West Virginia 

484604574

About the Role

As a Partner Success Manager, your primary responsibility will be to steward the growth and innovation of direct accounts in Japan. This entails serving as a strategic advisor for our premier direct merchants, crafting a robust market strategy, and implementing a dynamic go-to-market plan. Your efforts will focus on enhancing the 1st party delivery for restaurant merchants through the Uber Direct platform.

• Own the growth strategy and planning for Direct account partners and drive execution of plan
• Obtain and analyze merchant data to identify trends in order to achieve the growth strategy
• Cultivate and maintain relationships with key stakeholders, understanding merchant needs and driving positive outcomes.
• Monitor and report on feedbacks, trends, and insight from our partners
• Identify and capitalize on market opportunities to propel business advancement.
• Lead cross-functional teams to address complex merchant challenges, influencing new product features or business processes.

Your Impact in Role

• Act as the primary liaison for key enterprise merchants, managing inquiries and providing consultative support.
• Develop and monitor business strategies across short, medium, and long-term horizons, adapting plans as needed.
• Collaborate internally to spearhead new product development or process enhancements, addressing ongoing operational challenges faced by merchants.

The Experience You'll Bring

• Proven sales and commercial strategy expertise, with the ability to analyze sales data and key metrics and translate insights into actionable plans.
• Exceptional communication skills, adept at engaging with various stakeholders including senior client representatives and internal technical teams.
• A proactive approach, ready to take initiative and drive results.
• Demonstrated resilience in the face of challenges; ability to solve complex problems

Preferred Qualifications

• Strong analytical abilities, with proficiency in SQL and data analysis to drive decision-making.
• A minimum of 7 years of experience in managing large enterprise accounts, preferably in the technology sector.
• Fluency in English catering to business requirements.

* Accommodations may be available based on religious and/or medical conditions, or as required by applicable law. To request an accommodation, please reach out to .