Amazon PS Support Engineer II Security Integrations 

Luxembourg, Luxembourg 

484465677

As a member of the team, you will play an active role in maintaining and optimizing our global infrastructure while driving automation initiatives. You'll work with AWS services, including EC2 and CloudWatch, managing monthly patching cycles and coordinating annual system updates on Amazon Operations' physical security infrastructure, including access control and video systems. Your focus will be on both operational stability and technological advancement through standardization and process improvement.
Key job responsibilities
• Research, analyze and remediate security vulnerabilities through thorough testing and validation
• Manage AWS infrastructure using AWS Console and Ansible for configuration management
• Perform deep-dive technical analysis of Windows operating systems and infrastructure
• Develop and maintain Power Shell and Python scripts for process automation
• Provide comprehensive infrastructure support for critical system issues across multiple products
• Drive process improvement projects to enhance support delivery
• Partner with global Amazon teams to resolve complex customer issues
• Create and maintain technical documentation
• Lead and execute ambiguous technical projects
• Implement AWS services and cloud infrastructure solutions

- Work a flexible schedule/shift/work area, including weekends and/or holidays
- 2+ years of customer facing IT role or physical security systems/infrastructure work experience
- Experience scripting in PowerShell or other scripting languages
- Bachelors or Associates degree in a related field (Information Technology, Communications, Business, Criminal Justice, etc.) or equivalent experience.
- Experience managing projects with shifting priorities
- Knowledge of networking basics through work experience or education
- Experience building and maintaining strong working relationships with internal and external partners
- Experience working with Microsoft SQL Server

- Experience with AWS, networks and operating systems
- Experience with physical security systems (such as Lenel, Honeywell, AMAG, Bosch, Milestone) or their associated hardware
- Ability to program to solve problems and automate repetitive tasks in a common scripting languages such as PowerShell, VBScript and Perl
- Experience working with Ansible Automation Platform
- Hold a current ASIS CPP, APP or PSP certification