Citi Group Employee Relations Investigator Lead 

United States, Florida, Jacksonville 

482679947

The VP Employee Relations (ER) Lead investigator is an experienced investigator who is responsible for the end-to-end investigative process, including planning, interviews, e-discovery, documentation review, and report writing, relating primarily to matters of discrimination, harassment, and retaliation. In addition, the ER Lead is responsible for the assessment process relating to substantiated matters.

Responsibilities:

• Investigate HR related concerns raised through the Ethics Office and other channels, primarily including those of discrimination, harassment and retaliation
• Determine appropriate resolution of all issues, including assessing severity in accordance with policies and procedures
• Partner with internal stakeholders including HR Business Partners, Legal HR, Compliance, Citi Security and Investigative Services
• Appropriately assess risk, demonstrating consideration for Citi's reputation and safeguarding the company, including applying sound ethical judgment, escalating, managing and reporting issues timely and appropriately

Qualifications:

• 6 – 10+ years of experience, with a focus in Human Resources and/or Employee Relations investigations required
• Strong knowledge of end-to-end investigation process and protocols
• Knowledge of employment policies, practices, and employment laws and regulations
• Excellent verbal communication and writing skills
• Self-motivated and with excellent attention to detail and accuracy
• Strong analytical and organizational skills
• Consistent demonstration of ownership and accountability (driven to “do the right thing”)
• Ability to work well in a fast-paced, collaborative, intense environment, and across multiple time zones

Education:

• Bachelors/University degree, required

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

Anticipated Posting Close Date:

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