As a Control Management Associate, you'll be responsible for ensuring the region has a sustainable and disciplined end-to-end control environment, identifying and escalating issues with a sense of urgency, and partnering with the different businesses and corporate functions to ensure issues are remediated in a timely manner. Leading control projects to improve Location control processes for LATAM and Canada region. The team assists in top-down risk analysis, real-time control issue detection, escalation, root cause analysis, and remediation.
Job Responsibilities:
- Lead meetings and presentations, at project level; work with program management to help prioritize work across impacted areas.
- Manage appropriately sized project workstreams, produce, and maintain project plans, business requirements and adoption plans.
- Identify and influence the key stakeholders required to deliver the project work. Act as an escalation point for wider stakeholder issues to make all parties aware of overall project impact, facilitating management decisions at the earliest opportunity.
- Ensure all stakeholders are aware and appraised of key developments; maintain living, evolving, documentation to ensure there is clarity of both the current status and next steps. Provide continuous feedback on plan status; ensure information is shared, issues escalated and addressed timely.
- In partnership with stakeholders, evaluate and perform an end-to-end analysis of the regional risk and control environment to identify significant gaps and weaknesses and determine root cause of control breaks
- Ensure that controls are properly designed, operating effectively, and essential to a proactive risk and control culture that leverages proven evaluation strategies and sound change management protocols
- Perform ongoing analysis of program related data (e.g., KRI/KPI) and develop ad-hoc reports as requested to support central control office related programs and strategies
- Assist with development of Risk & Control Self-Assessment mapping and documentations through participation in end-to-end process walkthroughs and deep dives with assigned business units
Required qualifications, skills and capabilities
- Bachelor’s degree or equivalent experience required
- 3-7 years of experience in financial services industry with background in controls, audit, quality assurance, operational risk management, or compliance; or equivalent subject matter expertise in a relevant business related function/operation
- Excellent written and verbal communication skills
- Project Management expertise
- Self-starter with the ability to work independently and as part of a team
- Takes accountability for work product and owns duties through completion with proper follow up, resolves/escalates errors
Preferred qualifications, capabilities, and skills
- Proficient in Microsoft Office Suite (Word, Excel, PowerPoint)
- Previous experience in CORE / Controls