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Tesla Delivery Manager United States, Arizona, Scottsdale 475599650
23.06.2024
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What You’ll DoWhat You’ll Bring
- Lead Delivery Vehicle Preparation Team and managing documentation
- Manage vehicle prep operations tasks and projects including but not limited to vehicle movement coordination in vehicle lots and delivery bays, delivery schedule monitoring, vehicle repairs, detailer performance, lot organization and maintenance, and coordinator support
- Meet and exceed KPI and partner to achieve sales and delivery targets along with P&L requirements for respective location
- Proactively mediate and resolve any customer concerns regarding vehicle preparation and quality
- Recruit, train, and develop management team and employees ensuring all positions are filled in a timely manner
- Provide regular feedback to all employees and ensure employee adherence to Tesla policies, dress code, and grooming guidelines
- Ensure facility maintenance and showroom presentation adhere to the brand standard and control store expenses, continually striving to reduce cost
- Bachelor’s degree, 2+ years applicable experience, proven track record to meet or exceed goals in a service-focused industry, or equivalent experience
- Proven capacity to lead field, technical repair, or manufacturing teams in a fast-paced, technology driven environment with strong customer facing responsibilities
- Excellent communication, time-management, and problem-solving skills, and an ethical execution of Tesla standards
- Ability to develop collaborative relationships as a well-respected, trusted partner
- Ability to work evening hours, weekends, and holidays in a retail environment
- Valid driver’s license required
- Notary license is preferred. Should notary support be required of this role, Tesla will provide assistance with obtaining a license
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