SAP Corporate Credit Card Support Specialist 

Czechia, Prague, Prague 

473615636

About the role

The role reports to the Head of T&E in GFSS.

Expectations and Tasks

• Handling of corporate credit card inquiries from SAP employees
• Proactively interacts with employees and other departments to solve possible issues related corporate credit card
• Act as single point of contact regarding corporate card topics for internal customers – SAP employees
• Drive change and improve the process.
• Supporting the projects and the implementation of the corporate credit card programs
• Past due reporting and compliance monitoring on a regular basis
• Educates SAP Travelers on corporate credit card policies and procedures
• Corporate credit card management including application and cancellation process
• Keeping standard operating procedures up to date
• Fulfill the role of program administrator for SAP corporate credit card programs

Education and Qualification

• Advanced English; Spanish and Mandarin language will be an advantage
• Customer orientation, excellent customer care skills with proactive approach
• Excellent communication skills, both written and verbal
• Strong attention to detail, highly organized and strong analytical skills
• Willingness to learn and improve
• Results driven, ability to work independently with self-motivation and discipline
• Ability to handle stressful situations and determine right priorities

Work experience

• Understanding of a shared service center concept
• Knowledge of MS Office
• Knowledge of SAP FI module an advantage
• Knowledge and experience in the Travel and Expense process an advantage
• Finance/Business Administration/Accounting degree is preferred

Yearly bonuses, sick days paid and sick leaves fully refunded, flexible start/end of working hours, contributions to the pension/life insurance, meal vouchers, holidays 5 weeks, educational courses, coaching and mentoring opportunities, free massage, cafeteria plan, free fitness studio, generous shares program, etc.

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