About the role
The role reports to the Head of T&E in GFSS.
Expectations and Tasks
- Handling of corporate credit card inquiries from SAP employees
- Proactively interacts with employees and other departments to solve possible issues related corporate credit card
- Act as single point of contact regarding corporate card topics for internal customers – SAP employees
- Drive change and improve the process.
- Supporting the projects and the implementation of the corporate credit card programs
- Past due reporting and compliance monitoring on a regular basis
- Educates SAP Travelers on corporate credit card policies and procedures
- Corporate credit card management including application and cancellation process
- Keeping standard operating procedures up to date
- Fulfill the role of program administrator for SAP corporate credit card programs
Education and Qualification
- Advanced English; Spanish and Mandarin language will be an advantage
- Customer orientation, excellent customer care skills with proactive approach
- Excellent communication skills, both written and verbal
- Strong attention to detail, highly organized and strong analytical skills
- Willingness to learn and improve
- Results driven, ability to work independently with self-motivation and discipline
- Ability to handle stressful situations and determine right priorities
Work experience
- Understanding of a shared service center concept
- Knowledge of MS Office
- Knowledge of SAP FI module an advantage
- Knowledge and experience in the Travel and Expense process an advantage
- Finance/Business Administration/Accounting degree is preferred
Yearly bonuses, sick days paid and sick leaves fully refunded, flexible start/end of working hours, contributions to the pension/life insurance, meal vouchers, holidays 5 weeks, educational courses, coaching and mentoring opportunities, free massage, cafeteria plan, free fitness studio, generous shares program, etc.