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In this role, you will:
Collect data and prepare related operational reports
Coordinate projects
Furnish information to authorized persons
Perform moderately complex operations duties in support of either a service center or department environment
Prepare input forms for automated data processing system
Provide guidance to all levels of employees regarding personnel policies and procedures requiring some policy interpretation
Require considerable knowledge of company personnel policies and practices
Utilize the company's internal operations to perform duties
Required Qualifications:
2+ years of operations support experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
Desired Qualifications:
Ability to collaborate and execute in a fast paced, high demand, environment while balancing multiple initiatives, priorities, and projects
Ability to exercise independent judgment to identify and resolve problems
Ability to interact with integrity and a high level of professionalism with all levels of employees including management
Ability to meet or exceed business goals and objectives, while fostering a team atmosphere
Ability to provide strong customer service while listening, eliciting information efficiently, comprehending, and resolving complex internal and/or external customer issues
Ability to be creative, innovative, and proactive in meeting customer and enterprise needs
Ability to work effectively in an individual and team environment, across all organizational levels, where flexibility, collaboration, and adaptability are important
Ability to work effectively in a matrixed organization, creating a strong collaborative environment, while developing partnerships with many business and functional areas across the organization
Strong organizational skills withhigh attention to detail and accuracy
Strongverbal, written, and interpersonal communication skills with demonstrated experience engaging and influencing stakeholders
Experience withWells Fargo Banking Operations processes and procedures
Experience with Wells Fargo Foreign Item processing processes and procedures
Experience with Wells Fargo Check Deposit Processing processes and procedures
Proficient Microsoft Office (Word, Excel, Outlook, PowerPoint, and Teams) skills
Experience withWells Fargo programs, systems, and tools such as: CEO (Commercial Electronic Office), EPM Image Capture/Proof PC, EPS (Exception Processing System), ETRAN, GSMOS (Global Sanctions Management Operations System), Hogan, Intl Ops Online, and OIB (Operational Image Browser)
Job Expectations:
Ability to work additional hours (overtime) based upon business need
Adhere to standards outlined with written policy as well as applicable State and Federal regulations
This position is not eligible for Visa sponsorship
Willingness to work 100% on-site at stated location on the job opening
Posting Location:
1801 Park View Drive, Shoreview, MN 55126
Relocation assistance is not available for this position
Pay Range
Wells Fargo provides eligible employees with a comprehensive set of benefits, many of which are listed below. Visit for an overview of the following benefit plans and programs offered to employees.
Wells Fargo Recruitment and Hiring Requirements:
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.
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