NetApp Hyperscaler Sales Operations Program Manager - Marketplace 

United States, Oregon 

470961523

The role will hold the following specific responsibilities:

• Collaborate cross functionally with sales, marketing, product, and partner teams to develop comprehensive Cloud Marketplace GTM plans.
• Design and implement processes to streamline GTM operations, optimizing efficiency and scalability while prioritizing customer value.
• Lead the development, documentation, and communication of sales and customer journeys in the CRM in alignment with the sales methodology and product economic models
• Act as the point of contact for CRM systems and tools, providing business requirements and ensuring GTM initiatives are properly captured, measured and tracked.
• Monitor dashboards to track key metrics and KPIs producing insights to drive decision making and optimize customer value across Hyperscaler marketplace.
• Conduct regular analysis of GTM performance, identifying areas for improvement and implementing corrective actions, with a focus on enhancing cloud consumption.
• Lead global interlock with Global field and specialist sales teams for revenue forecasting, and productivity metrics to ensure successful execution
• Work with the NetApp cloud leaders on trending the growth of the Marketplace business at a regional and rep level to measure productivity and performance, and develop benchmarks and best practices

• Typically requires a minimum of 12 years of experience
• Bachelor’s degree in business administration, Marketing or related field. MBA is a plus
• Proven experience in program management, sales operations, or related roles, within the technology industry.
• A deep understanding of GTM strategies including direct sales, partner ecosystem, and the intricacies of the Hyperscaler Marketplace dynamic.
• Proficiency with CRM systems (e.g. Salesforce) including configuration, reporting and data management.
• Strong proactive and effective communication and collaboration skills with the ability to influence cross-functional teams while prioritizing customer value.
• Possess an analytical mindset and ability to interpret data and derive actionable insights to optimize GTM.
• Experience working in the GTM / marketplace ecosystems of Amazon Web Services, Google Cloud, and Microsoft Azure.
• Embody an operational skillset - ability to plan, do and lead.
• A slideware guru, worksheet wizard, and great communicator and team collaborator
• Ability to thrive in a fast-paced, dynamic environment with evolving priorities and market dynamics.