Microsoft Data Center Inventory & Asset Technician 

Japan, Chiyoda 

469327903

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As a Microsoft, you will perform cycle audits, execute incoming/outgoing deliveries, coordinate security escorts for third-party vendors, and document inbound and outbound deliveries as instructed by management. You will initiate warranty claims and process returns on failed equipment. This opportunity will allow you to build working knowledge of inventory management principles, warranty process management, data bearing device destruction, and advance your career in the process.

Required Qualifications:

• ビジネスレベルの日本語・英語 (リーディング・ライティング・リスニング・スピーキング)
• 基本的なパソコンの操作スキル (Outlook/Word/Excel/SharePoint等)
• 複数時間の立ち作業やフィジカル作業が可能
• 関東リージョン内に点在する複数データーセンターでの勤務
• 優れたコミュニケーション力・チームワーク

Required Qualifications:

• 物流・倉庫・製造業・小売業で活躍・経験されている方
• 改善活動経験者

• High School Diploma AND 6 months experience or an internship in inventory management, retail, warehouse management, or a related field
  • OR equivalent experience.
• Ability to work shifts, including shift assignments during non-standard business hours that may include evening, nighttime, weekends, and/or holidays
• Fluency in Japanese and English skills

While not required, we also look for the following
Preferred Qualifications:

• 1+ years’ experience in warehouse/supply chain in an information technology (IT) environment, IT, and/or logistics, operating heavy-load movement equipment (e.g., forklift, pallet jacks, chassis lifts) for a large corporation
  • OR equivalent experience.

Background Check Requirements:

Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings:

• Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

• 私たちのカルチャーの体現 (Growth Mindset, Diversity & Inclusion)
• サーバー関連機器の受取・開梱・ステージング・梱包・発送作業 (このロールの50%以上がこのようなフィジカル作業です)
• 在庫・資産管理
• サーバーラック搬入作業の監督
• 大量の情報記憶媒体 (HDD, SSD)の破砕
• サーバーラック、サーバー関連機器の受取スケジュール調整
• その他日々のロジスティクス関連作業
• 現場の安全・セキュリティー・作業効率向上に向けた改善活動

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• Perform assigned tasks and escalate issues during high-volume work activity or escalation-based situations under the guidance of more experienced Data Center colleagues.
• Coordinate with suppliers to initiate warranty claim and process failed vendor hardware devices. This includes information processing, packaging, shipment, and receipt of return for Return Merchandise Authorization (RMA) devices following all Service Level Agreements (SLAs) related to RMA warranty process.
• Develop working knowledge of stock control and inventory management practices and procedures.
• Ensure accurate documentation of incoming and outgoing deliveries as well as records.
• Become familiar with guidelines set by Microsoft contractual agreements with suppliers and maintain a strong customer focus.
• Perform cycle audits and data corrections to ensure all inventory controls are met.
• Help to reconcile and report inventory discrepancies.
• Ensure detailed physical inventory tracking and staging.
• Under the supervision of more experienced Data Center colleagues, destruction of data bearing devices (DBD) following all Service Level Agreements (SLAs) and Microsoft policies.
• Comply with all security and data management policies.
• Embody our culture and values.