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Citi Group GIAM Intermediate Analyst C11 
United States, Texas, San Antonio 
468528283

16.07.2024


  • Support all related tasks to help build/maintain "best in class" status for processes and activities within the organization
  • Working in partnership with Global Service Delivery Managers / Operation Teams in Support of Database/CyberArk Infra systems
  • Monitor and maintain daily BAU Volume
  • Ensure a positive client experience, understanding the client perspective and supporting their needs
  • Complete all tasks in connection with the organization’s activity but not detailed in the current Job Description, charged by the direct manager, supervisor, or the functional head
  • Initiate and assist with process changes and suggestions based on Lean methodology
  • Interpret, develop, and implement the principles of Information Security concepts and policies into day-to-day work
  • Develop and maintain an understanding of Citi, and the vision, strategy and goals of Citi’s Information Security and Technology team
  • Understand and assist in creating goals for projects and initiatives, constructively participate in end-to-end projects
  • Understand and promote change theory/ change initiatives
  • Identifying improvement opportunities and additional functions to bring into CISO
  • Monitor delivery of services and ensure alignment with client agreements and requirements
  • Bachelor's degree or equivalent experience
  • 3+ years of relevant experience either in an Information Security Administration environment or related field with customer service in a similar environment
  • 3+ years of relevant Database/CyberArk experience in platforms such as MSSQL, ORACLE, and SYBASE
  • Knowledge of Teradata / Netezza / Mongo / Sybaseiq / db2 / PostgreSQL and/or Snowflake Database/CyberArk is a plus
  • Knowledge of Unix and Mainframe is a plus
  • Consistently demonstrates clear and concise written and verbal communication
  • Knowledge of Risk and Control in an operational environment
  • Good understanding of the overall Citi and its business’ requirements.
  • Good understanding of the Information Security requirements.
  • Experience managing client relations.
  • Ability to communicate enhancement and changes to processes/platforms with partners in IT and work to drive change.
  • Excellent communication skills required to negotiate internally, often at a senior level. Some external communication/negotiation may be necessary
  • Excellent presentation skills – written and verbal
Information Security

Full timeSan Antonio Texas United States$69,050.00 - $96,350.00


Anticipated Posting Close Date:

Jul 19, 2024

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