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JPMorgan Product Associate Mutual Funds Money Markets 
United States, New York, New York 
466515972

13.07.2024

As a Product Associate in Mutual Funds and Markets team, you will be responsible for driving and tracking the Product agenda across multiple systems supporting the Equities, Fixed Income, Mutual Fund, Money Market, and Listed Options trade flows. You will focus on trade flow management, platform support, trade support, settlement, and resolution of complex ad hoc issues. In addition, you will be expected to drive strategic efficiency initiatives across the team's daily operations, and help define the operational model for new business initiatives and strategic business / regulatory agendas. As a valued member of the team, you will have the opportunity to learn and grow in a dynamic and fast-paced environment, making a tangible impact on our products and customer experiences.
Job responsibilities
  • Coordinate with different functional areas including Technology, Front Office Product Desks, Supervisory Management, Compliance, and Settlements to implement process, product and system changes
  • Act as a Middle Office stakeholder for business, control, and regulatory implementation agendas
  • Drive enhancements across the tools leveraged by the Cash Securities Middle Office to improve functional efficiency and the organization's completion of daily tasks
  • Assist with compiling required metrics and presentations for regular management reporting
  • Document procedures and process flows, and ensure they are kept accurate
  • Assist in developing and reviewing documented test plans, and coordination of test scenarios
  • Supports the development of our product strategy and roadmap
  • Collects and analyzes metrics on product performance to inform decision-making
  • Contributes to solution discovery through collaboration with cross-functional teams to identify potential solutions that address user needs and align with business goals
  • Participates in product planning sessions, contributes ideas and insights, and assists in the execution of product initiatives, ensuring timely and successful product launches
  • Collaborates with the product manager to engage stakeholders and define user workflows, requirements, stories, and customer value
Required qualifications, capabilities, and skills
  • Assist in the development of training materials as required
  • Analytical Skills: must be highly analytical with experience collecting, parsing and leveraging objective data to drive strategic recommendations
  • Problem Solving Skills: candidate must be able to identify, understand, and address operational and technical issues swiftly while maintaining a risk-oriented mindset
  • Strong communication and presentation skills, both written and verbal, with a demonstrated ability to clearly articulate issues and influence resolution
  • Ability to multitask and to work under pressure, prioritizing duties according to risk
  • Ability to face off with demanding stakeholders, managing their expectations while also developing strong working relationships with them
  • A self-motivated individual who is able to deliver with minimal supervision while working effectively as part of a team
  • 2+ years of experience or equivalent expertise in product management, project management, or a relevant domain area
  • Developing knowledge level of the product development life cycle
  • Exposure to product life cycle activities including discovery and requirements definition
  • Emerging knowledge of data analytics and data literacy
Preferred qualifications, capabilities, and skills
  • Previous experience in the Financial Services industry, and knowledge of clearing, settlements, asset servicing preferred
  • B.A. or B.S. (Finance preferred)
  • 3-5 years broker dealer or product management preferred
  • Strong Excel skills; experience with intelligent automation tools (Alteryx, Tableau, UIPath, Xceptor) preferred