JPMorgan Learning Executive Director Consumer & Community Banking Operations 

United States, Ohio, Columbus 

466006987

Join us as a visionary Senior Learning Lead in our Talent and Employee Experience (EX) organization's transformational journey. You will shape our learning and development initiatives, aligning them with strategic goals and fostering a culture of growth and excellence. You will work closely with business leadership and Human Resources in our Agile development environment.

As a Learning Executive Director in our Talent and Employee Experience (EX) organization, you will embark on an exciting transformational journey. You will play a pivotal role in shaping the future of our learning and development initiatives, ensuring they align with our strategic goals and foster a culture of continuous growth and excellence. You will leverage cutting-edge learning methodologies and foster collaboration across teams, enhancing our talent capabilities and elevating the overall employee experience. Join us in this transformative phase and make a lasting impact on our organization's success.

Job responsibilities:

• Devise and execute a comprehensive learning strategy that aligns with business objectives.
• Partner with senior leaders and customer-aligned HR leaders to identify the learning needs of the organization and subsequently prioritize and develop targeted solutions.
• Oversee the design and delivery of best-in-class training programs that transcend traditional classroom and eLearning formats, incorporating cutting-edge approaches such as immersive work simulations, micro-learning modules, interactive speaker series, social learning platforms, and personalized learning paths.
• Be data-obsessed and continuously evaluate the effectiveness of the learning programs and identify areas for improvement to enhance the learning experience and deliver business impact.
• Ensure the organization benefits from the best input from external and internal sources on learning modalities, techniques and providers.
• Collaborate with the Learn Product teams to inform potential enterprise-wide enhancements, priorities, and the broader Learn book of work.
• Ensure compliance with regulatory and legal requirements related to learning and development.
• Foster a culture of continuous learning and growth mindset, where skill progressions is top of mind for the organization.

Required qualifications, capabilities, and skills:

• Bachelor's degree required.
• 15+ years of experience in learning and/or talent development with at least 5 years of experience in leadership roles within a large, matrixed, global organization.
• Strong understanding of adult learning principles, instructional design, and learning technologies.
• Ability to lead and manage a global team effectively.
• Excellent analytical, problem-solving, communication, presentation, and facilitation skills.
• Ability to collaborate with and influence senior leaders and stakeholders.
• Experience with learning management systems (LMS) and other learning technologies.

Preferred qualifications, capabilities, and skills:

• Master's degree preferred.
• Experience in Financial Services and/or Operational-focused industries preferred.