Citi Group Service Rep - C04 

Bahrain, Capital Governorate, Manama 

465600865

Responsibilities:

• Assist in evaluating client financial needs to identify and offer new Citi products and solutions

• Interact with customer inbound calls and provide customer service, as necessary

• Align client needs to product service solutions and identify within a complex sales-based environment

• Communicate the value and benefits associated with Citi products and services to clients

• Achieve monthly individual/team-based established sales goals

• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 2-3 years of relevant experience

• Sales and customer service (financial services, call center, retail) experience preferred

• Consistently demonstrates clear and concise written and verbal communication skills

• Demonstrated customer centric and service excellence

• Demonstrated problem-solving and decision-making skills

• Demonstrated Sales skills

• Ability to adapt to change, quick learner and flexible towards rapidly changing processes and procedures

• Open to working in various shifts (24/7 shift rotations)

• Self-motivated and enthusiastic

Education:

• Bachelors Degree

Time Type:

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