The individual who fills this role will be responsible for the following activities:
- Work with BL risk and operations managers to gain an understanding of end-to-end payment processes, and applications used to facilitate payments.
- Partner with SLoD risk managers and BLs to develop and facilitate payment process-based risk and control assessments.
- Research rules, regulations, laws, and guidance applicable to specific payment processes to identify relevant authority and develop enterprise-level payments policies establishing requirements for managing operational payment processing risks.
- Oversee business line gap assessments against payments policy requirements and remediation actions to close identified gaps.
- Work with source system and 2LoD risk owners to develop aggregated, enterprise-wide payments risk reporting to executive management and regulatory agencies.
- Perform root cause analysis of payments-related issues and recommend actions for closing identified control gaps.
- Oversee business line actions to remediate regulatory and internal audit issues.
Basic Qualifications:
- Bachelor’s degree or equivalent work experience.
- Ten or more years of experience in a relevant risk management environment.
- Experience in, or understanding of, developing and implementing policy; risk reporting and trend analysis; risk and control assessment; gap assessment; and root cause analysis.
Preferred Skills/Experience:
- Experience in operational risk management and managing payment processing risks in a financial environment.
- Awareness and understanding of rules, regulations, and laws applicable to various payment systems and networks (e.g., Real-Time Payments, ACH, Wire, SWIFT, Zelle, etc.) and related operational procedures.
- Ability to work independently, and within a team, to manage workstreams and processes with minimal oversight.
- Experience collaborating and communicating with senior management.
- Experience communicating with regulatory agencies and responding to regulatory and internal audit requests.
- Ability to translate payment processing risk and remediation information into business terminology.
- Proficient computer skills, especially Microsoft Word, Excel, Access, Visio and PowerPoint.
- Experience with Archer or similar governance, risk, and compliance tool.
- Excellent writing, communication, and presentation skills.
- Strong analytical, problem-solving, and negotiation skills.
- Experience mapping business processes.