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Cisco Technical Consulting Engineer 
Portugal 
462908860

18.09.2024

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This Technical Consulting Engineer position offers hybrid working but you must be based inNo travel is required but it is preferable for the Lisbon office to be in reach, but not essential.
What you'll do
  • Actively assists other Technical Consulting Engineers and Global Delivery Partners in problem resolution. Interacts effectively with Engineering to solve complex problems.
  • Submits effective escalations with Engineering teams.
  • Recognizes and submits bugs with required related information. Acts on pervasive bugs and issues within technology domain.
  • Provides escalation support, and lab setup expertise. Builds shared and reusable lab setups.
  • Produces and shares intellectual capital (including documentation and training) in the most productive manner for internal audiences, Global Delivery Partners and customers for global use.
  • Actively mentors and develops new hires, including Global Delivery Partners.
  • Leverages software skills and tools to configure, deploy and/or troubleshoot Cisco products and solutions. Contributes to the development of digital intellectual capital (e.g. scripts, digital signatures).
We'll be very impressed if you also have:
  • Knowledge and experience with Cisco wireless products
  • Hold a current valid industry recognizable accreditation (CCNP, CCIE)
  • Knowledge of programming language (preferably Python)
  • Excellent written and verbal communication, interpersonal and presentation skills. Developing ability to function effectively in ambiguous circumstances. Shares information and communicates clearly with site and/or regional team members to improve team effectiveness.
  • Have the ability to work under pressure and good prioritizing skills
  • Have the ability to quickly learn new or unfamiliar technology and products using documentation and internal resources and apply that knowledge in real world situations
  • Have skills to work independently as well as in very diverse team environment
  • Have strong analytical and problem-solving skill
Who you'll work with

You will work primarily within the Cisco wireless technology area. You participate in new product introductions and internal projects from your primary domain of expertise but also have the possibility to be involved in any of the other available networking domains.


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