About the role:
The Senior Specialist will lead the change strategy for the Axonics integration, executing a comprehensive change plan. Responsibilities include onboarding sponsors, upskilling people leaders, addressing change impacts, managing stakeholders, guiding end-user transitions, mobilizing the change network, and overseeing SharePoint resources.
Key Responsibilities:
- Execute deployment change journey activities in collaboration with change network leads, ensuring the delivery of high-quality change events and materials for each phase leading up to deployment.
- Complete critical change activities (e.g., capturing and validating changes, mapping changes to roles, identifying end-users) in partnership with Change Deputies within the Scrum teams.
- Develop and communicate updated personas aligned to each release, tailored to end-user groups experiencing the most significant and complex changes.
- Design and deliver program communications for the team, broader stakeholder community, and executive audience, following next-generation communication strategies and leveraging Microsoft O365 tools, including SharePoint Sites and the News app.
- Manage SharePoint site administration tasks, such as stakeholder list management, end-user list updates, creating News posts or pages, and reviewing site analytics to ensure optimal functionality.
- Measure the effectiveness of change initiatives and communications through various methods, including focus groups, surveys, and analytics, ensuring continuous improvement.
- Resolve complex issues independently with minimal supervision, escalating only the most critical challenges to appropriate staff when necessary.
- Perform other duties as assigned to support the success of the program and team objectives.
Required Qualifications:
- Bachelor’s degree in Communications, I/O Psychology, or a related field OR 8+ years of equivalent professional experience.
- 5+ years of work experience in change management, communications, or related field.
- Ability to travel up to 10%.
Preferred Qualifications:
- Master's degree in I/O Psychology, Communication, or related field.
- Association of Change Management Professionals (ACMP) certification and/or PROSCI Certification
- 5+ years of work experience with change tools such stakeholder’s analysis, change impact mapping, persona creation, change measures, and the value of their outputs
- 5+ years of creating enterprise wide and executive level creative communications using multiple vehicles/approaches.
- Successful track record delivering high quality creative communications to all levels of organization using multiple vehicles
- Experience working on a global project transformation implementing Change Management and Communications tactics
- Demonstrated ability to collaborate effectively in diverse, multicultural, and global environments, with sensitivity and respect for cultural differences.
Please be advised that certain US based positions, including without limitation field sales and service positions that call on hospitals and/or health care centers, require acceptable proof of COVID-19 vaccination status. Candidates will be notified during the interview and selection process if the role(s) for which they have applied require proof of vaccination as a condition of employment. Boston Scientific continues to evaluate its policies and protocols regarding the COVID-19 vaccine and will comply with all applicable state and federal law and healthcare credentialing requirements. As employees of the Company, you will be expected to meet the ongoing requirements for your roles, including any new requirements, should the Company’s policies or protocols change with regard to COVID-19 vaccination.