Honeywell Sr Field Service Technician Instrumentation 

United States 

46251351

Key Responsibilities

• The Service Technician will provide on-site customer service & telephone assistance for Honeywell Enraf & third party supplied equipment including commissioning of new equipment, overhaul (PM) and repair of old equipment
• Shop work requires logging in of customer’s equipment, troubleshooting and repairing or exchanging
• Keeping accurate records of discussions or correspondence with customers
• Most work on-site will be conducted in marketing terminals, chemical plants, and refineries
• As proficiency is demonstrated, the employee shall assist in the training of Customers both in-house and at customer sites. This training requires skills in speaking before audiences of 10-20 persons or more
• After Hours Support
• Reporting sales opportunities to Regional Sales Managers
• Total travel time will vary from 10% to 80% of the time depending on sales activity
• The hours for this position are normally 8:00AM to 5:00PM Central Time. During travel, hours outside of this time may be required. The employee will be compensated for the extra work
• Performs other duties of a similar nature or level
• Being able to travel to customer locations in the immediate area via the applicants own vehicle. For this reason, the applicant must have access to a reliable vehicle. All personal vehicle expense while on company business shall be reimbursed
• Being able to travel by air as needed for domestic service calls. As Honeywell Enraf is an international equipment seller, the individual applicant may be asked to travel internationally at a future time
• Strength to lift and carry objects weighing up to 50 pounds
• Must possess and maintain a valid class C driver's license and a satisfactory driving record
• Must not be afraid of heights as some Enraf Equipment is mounted on bulk storage tank tops within hand rails/walkways (avg. height 40 ft, tallest 160 ft.)

YOU MUST HAVE

• 6 years+ of proven experience in field service engineering, with a focus on complex technical solutions
• Strong technical knowledge and expertise in relevant technologies
• Excellent problem-solving and troubleshooting skills
• Ability to effectively communicate complex technical concepts to both technical and non-technical stakeholders
• Experience in project management and execution
• Strong customer focus and ability to build and maintain relationships

WE VALUE

• 3 years petrochemical experience
• Instrumentation background preferred
• Sound trouble-shooting techniques
• Computer applications related to the work, including Microsoft Office
• Standard practices of records management, storage and retrieval
• Technical mathematics through algebra
• Mechanical aptitude
• Standard report writing practices
• Researching technical issues
• Using computers and related software applications
• Exhibiting good telephone skills and communicating with customer
• Communicating effectively with customers, co-workers, and the general public, sufficient to exchange or convey information and receive work direction
• Being a self-starter, able to coordinate his/her own duties with customer needs
• Bilingual a plus

• JOB ID: HRD230054
• Category: Customer Experience
• Location: 11201 Greens Crossing Blvd,Houston,Texas,77067,United States
• Nonexempt