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Honeywell Field Service Engr I United States 462160919
19.06.2024
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Main activities
- DCS maintenance, Software and Hardware troubleshooting
- Support System’s Migration and Upgrades.
- Shall be able to change system’s hardware parts, install control system’s software including updates and patches.
- Travelling 70% of time: activity is done mainly at customer site.
- Performing Remote or On Call Support.
- Maintain high level knowledge of Honeywell systems hardware and software platforms.
- Support other LSS engineers in troubleshooting.
Key Responsibilities
- DCS maintenance HW & SW
- Installation of the control system’s software and hardware Upgrades and Migrations
- Technical Support for Customers
- System diagnosis: Diagnosis and escalation for rectification of issues in application software
- Maintains test equipment in good and working condition
- Handle required administration
- Shares technical knowledge within colleagues
- Report progress of each service project/activities and issues to FSM
- May require carrying out site work and international assignments from time to time
- Proactively recommends potential quality and efficiency improvement within service team
- Ensures that all electronic waste disposal is according to legislation
- Complies with Corporate, local, Health, Safety and Environmental regulations
Key Skills and qualifications
- High Knowledge of Honeywell HPS Systems hardware platforms
- H igh knowledge in Microsoft Server and Windows applications
- High level of Cyber Security awareness (McAfee, Symantec)
- Good knowledge and experience in hardware assembly process
- Knowledge on English language is must. (Technical and communication level)
- Good knowledge of ISO requirements
- Good knowledge about HSE Requirements
We value
- Previous industry experience
- Previous technical/installation experience
- Previous customer service experience
- Fluent English and Italian
- U se open two-way communication style both internally and externally with Honeywell customers.
- Respect and represents Honeywell high quality services, ethics and values towards our clients
- Str ong ability to multi-task and prioritize work
- I dentify solutions to meet and go beyond customer needs
- Growth mind-set
- Genuine interest for technology, continuously upgrade/update his technical knowledge
- Accurate and time-conscious
- Self-motivated
Our offer
- A culture that fosters inclusion, diversity, and innovation in an international work environment
- Market specific training and ongoing personal development.
- Experienced leaders to support your professional development
- JOB ID: req433811
- Category: Customer Experience
- Location: Cologno Monzese,Via Alessandro Volta,16Palazzo C Piano7,Milano,20093,Italy
- Nonexempt
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