IBM Cloud Availability Manager 

Costa Rica 

46211647

• Enterprise incident command and control
• Fundamental and/or working knowledge of Cloud technologies
• Knowledge and experience working with any number of enterprise technologies including, Compute (Server/OS), Database, Network, Storage, Middleware, Perimeter Security (Firewall, VPN, Host / Application Security)
• Working knowledge and experience with Service Now
• Working knowledge of Financial Services preferred but not required
High level of english
Preferred Technical and Professional Expertise

• Critical Thinking, Problem Solving, Active Listening and Deductive Reasoning
• Leadership – Capacity, Capability and Competency (“Leaders inspire others to take action”)
• Command and Control presence
• Ability to “command the room” in a professional manner
• Ability and confidence to act decisively and take constructive feedback onboard
• Exercise influence over others across various levels of the organization (manage up, down and across)
• Ability to multi-task effectively and make sound judgments in a dynamic and high impact setting
• Capable of constructively challenging assumptions and information that does not reflect accurately on the situation at hand
• Excellent phone / video presence and written / verbal communication skills
• Strong relationship management and client-centric mindset
• Ability to work on-call rotations, during the business time-frames and occasional weekends, Holiday’s and after hours.
High level of english