Wells Fargo Lead Operational Risk Officer 

India, Karnataka, Bengaluru 

461177406

• About the role:

  This is an exciting opportunity to join a team committed to providing Wells Fargo with transformational management and oversight of operational risk. As the Operational Risk Management (ORM) group continues to build out a world-class independent risk management capability, we’re seeking superior talent to join our issue management oversight function.

  Issue Management Oversight (IMO) team, within the Issue Management Utility Organization, executes central issue management oversight activities and monitoring processes across operational risk-aligned issues such as, challenges key characteristics of issues identified by the front line; coordinates engagement and facilitates communications for issue reviews and tollgates; executes issue management activities for ORM-owned issues; provides oversight of issue remediation and monitoring for IRM & front line-owned issues and issue management processes; identifies themes and trends throughout the issue lifecycle in alignment with Issue Management Policy and Corporate Risk directives.

  A successful candidate for this role will have a strong background in Operational Risk processes including Risk & Controls, Root Cause Analysis, Correction Action Development, Risk Acceptance, Operational Risk Framework methodologies, Control Evaluations (may include internal/external audit experience), with a primary focus on providing oversight to the first line of defense’s Issue Management.

  In this role, You will:

• Provide oversight of the first line of defense issue management program and fulfill IRM responsibilities outlined in the Issue Management Policy including:
  • Evaluating appropriateness of risk type exposure, risk level and cross line of business impact defined by the front line and challenging as needed
  • Execute Issue submission and closure tollgates and challenge the frontline teams as needed.
  • Executing and supporting IRM review and challenge for issue submission and/or closure tollgate to validate Root Cause Analysis, Corrective Action, and other key issue details
  • Contributing to IRM challenges related to oversight of frontline issue management activities
  • Evaluate cross line of business impact and work with ORBOs partners to validate the results and communicate with issue owners for necessary changes
  • Actively participating in and driving the oversight of front line and IRM plans adhering to the Issue Management Policy
• Generate reports to provide comprehensive, timely and accurate issue management reporting to key stakeholders including senior management and/or risk partners:
  • Support creation and publication of dashboards for issue management oversight reporting and execution
  • Support development and ongoing refinement of reporting including metrics / KPIs / KRIs
  • Support identification of issue management themes and trending analysis
  • Engage with IMO and other risk partners for issue management reporting
• Collaborating with other Independent Risk Management functions within and outside of Operational Risk Management
• Engaging with other key partners (e.g., Legal, Compliance, Technology, etc.) as needed
• Work against the timelines to collaborate with Risk Type teams & ORBOs for effective completion of submission & closure tollgates
• Prepare and publish internal monthly business review reports to capture the details on monthly deliverables accomplished
• Developing and maintaining IRM process and procedure documentation
• Required Qualifications :
• 5+ years of Operational Risk experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

• Desired Qualifications:
• 5+ years of experience in operational risk, compliance, business process management, or financial services, of which at least 4 years must include direct experience in operational risk
• Strong hold on Operational Risk within Financial services Industry
• Working knowledge in Issue Root Cause Analysis, Corrective Action Development, Risk Acceptance, and other Issue Management Activities.
• Experience in policy compliance testing
• Advanced Microsoft Office skills (i.e., Excel and PowerPoint)
• Excellent verbal, written and interpersonal communication skills
• Strong analytical skills with high attention to detail and accuracy
• Demonstrated issue management experience
• Ability to leverage multiple data sets for creation of consistent and comprehensive reporting
• Highly proactive, able to work both independently and within a collaborative team-oriented environment using sound judgment in decision-making.

28 Aug 2024

Wells Fargo Recruitment and Hiring Requirements:

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.