JPMorgan Specialty Product Associate – Letters Credit L/C Documents Examiner 

United States, Florida, Tampa 

460465548

You have strong Trade Product knowledge with the ability to analyze, assess and determine key issues within the context of complex business products. You additionally have Boycott Regulations and Office of Foreign Assets Control (OFAC) compliant requirements experience and are seeking your next career growth. This is the team for you.

As a
Specialty Product Associate – Letters of Credit (L/C) Documents Examinerwithin Trade & Working Capital Operations team at JPMorgan Chase Bank N.A, you will be responsible for overseeing workflow queues, delegating transactions for processing, verifying shipping documents, executing a second check before payment release, handling client disputes, and monitoring work volume and quality. You will also be responsible for ensuring seamless workflow, scrutinizing challenging cases, and expediting urgent transactions as per Service Level Agreements (SLA).

Trade & Working Capital provides its clients with financing, risk mitigation and processing of cross border import and export activity through multiple products and solutions. We offer Documentary and Standby Letters of Credit, Guarantees, Collections, Supply Chain Finance, and Loan products. We have established a distributed operating model with regional hubs, global processing centers and a network of branches. Trade Finance is a credit based product which is highly complex and requires a significant amount of expertise. Whether we are providing a small value rental guarantee or a $100mm financing transaction, our focus is on providing a first class service to our clients.

Job responsibilities

• Monitor work flow queues and assign transactions for processing to the team
• Check shipping documents against the terms of complex Commercial Letters of Credit and provide 2nd check and release payment
• Liaise directly with clients on disputed discrepancies explaining the reason for raising in a professional manner
• Monitor quantity and quality of work to meet established objectives
• Ensure a smooth workflow, review difficult cases, and expedite urgent transactions per SLA
• Research and resolve operational issues, review and recommend new methods and procedures for process improvement and efficiency
• Spur the Operations team forward while achieving client satisfaction at all times, maintaining a controlled environment
• Ensure that all transactions are processed in accordance with documented Standard operating Procedures (SOP) and comply with internal operating standards, Customer Service Levels, Industry Rules and with Standards and Compliance
• Maintain a client-focused approach, engage team members in best practices, exercising sound judgment, based upon knowledge and experience, at all times
• Provide guidance to all staff on complex transactions, especially where new business is being introduced

Required qualifications, capabilities, and skills

• Thorough knowledge of UCP600, URC522, International Standard Banking Practice (ISBP), Boycott Regulations, and OFAC compliant requirements including complex processing (i.e. Transfer, Assignment of Proceeds, and Country Specific documents)
• Ability to follow standing procedures and understanding of clients instructions which may differ among transaction and client
• Ability to make independent decisions and utilize all available tools to minimize corporate and client risk
• Self-motivated confident decision-maker with the ability to demonstrate leadership and establish credibility at a senior level
• Ability to organize and change priorities frequently within a given day, multitask, work independently and with others while demonstrating a positive attitude, and the ability to work with focus and urgency
• Strong Trade product knowledge with the ability to analyze, assess and determine key issues within the context of complex business products
• Ability to identify any Red Flags/OFAC regulatory/Anti-Money Laundering (AML) & Boycott Language in the transactions
• Strong interpersonal skills with the ability to influence and negotiate, good Personal Computer (PC) skills with a proficiency in Microsoft Word and Excel required
• Ability to prepare, format, and proof for accuracy of data content for internal and external reports as it relates to the date or assigned transactions

Preferred qualifications, capabilities, and skills

• Certificate for Documentary Credit Specialists (CDCS) preferred