Amazon Technical Account Manager Books NA TAM 

Mexico, Veracruz, Orizaba 

458855947

Key job responsibilities
- Proactive monitoring of ingestion and operational systems to identify and address issues.- Help drive data-driven decision making.
- Surface opportunities to innovate to continuously improve organizational efficiency
- Implement Technical Account Manager-focused projects focused on catalog and metadata improvements.
- Help develop concise and effective training, and communications for publishers- Interact with content providers to stay on top of new content deliveries, changes in specs, resolution of problems including issues related to ingestion, processing, and reporting.

- 2+ years of experience managing external vendor/client relationships or advanced technical support
- 1+ years experience driving process improvements
- Bachelor’s degree
- General knowledge of digital media data elements, ONIX, CODECs, XML, FTP, Images, Encoding, DRM, etc.
- Experience with Excel